Kerzner rolls out Ramco HCM solution

Ramco HCM on Cloud to help hospitality group to manage staff, position for growth

Tags: Cloud computingHuman ResourceKerzner InternationalRamco Systems (www.ramco.com)
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Kerzner rolls out Ramco HCM solution The Ramco solution will give Kerzner a consistent approach to HR across all its hotels, and will be able to reach all staff, says Tesfai.
By  Mark Sutton Published  July 27, 2014

Kerzner International, the developer and operator of the Atlantis, One & Only and Mazagan resorts has adopted Ramco's HCM on Cloud solution.

The hotel company has deployed the Ramco solution as a private cloud deployment, hosted from Dubai, to cater for over 16,000 employees at 11 properties worldwide. The solution is intended to create consistency of management of employees, and help Kerzner to position staff to manage new hotel openings.

Suresh Menon, executive vice president, Human Resources, Kerner said: "One of the big challenges we have is to maintain a consistent approach to managing our people, and making sure that we have the right information to be able to manage them. As we open more hotels, we want to make sure that we are able to move our talent across the globe as well.

"With operations spread across nine countries, getting a holistic view of employee operations presented us an opportunity. We realized our business needed an integrated HR solution to stay ahead of the rapidly changing business environment. Ramco HCM on Cloud with built-in Analytics and Mobility was a perfect fit to our needs. Our users were impressed with Ramco's role based WorkSpaces, which are simple, easy to use and highly intuitive," he added.

The solution will manage will manpower planning and budgeting, recruitment, employee data management, performance management, career and succession planning, training, employee self service and payroll modules. The solution is based on HTML5 and will therefore be available on mobile devices.

Joe Tesfai, VP of IT, Kerzner International said that the solution would be deployed in a private cloud, with some on premise deployments in more remote resorts.

"It is cloud based and it is also on premise based. We are putting it in some locations which are islands on premise, purely because of the issues with internet connectivity on remote islands, but the data will always replicate to our Kerzner data centre here in Dubai," Tesfai said.

"With multiple resorts around the globe, managing local statutory needs, gaining complete visibility of employees, empowering users with better self-service and analytics based talent planning were important requirements. We evaluated multiple global HR software but chose Ramco for its functionality, ease of use, and ability to offer mobility. Interestingly, Ramco was the only one offering a single application which could be deployed on premise as well as on cloud, making a hybrid model, a reality."

Having a solution that is available on mobile devices is important to be able to reach all of the employee base of the company, Tesfai said, both for staff that are usually based off of the resorts, such as sales, and those who are based on the resort but who don't usually have access to a desktop PC.

As part of the deployment, Ramco carried out workshops with Kerzner to understand its requirements, and to develop the customisation and localisation of the system.

P R Venketrama Raja, vice chairman and managing director, Ramco Systems said: "We are very excited to be working with a global leader in hospitality, Kerzner International and are looking forward to helping this dynamic company enhance employee performance. The need to build a collaborative and agile HR environment is driving organisations to relook at their existing technology capabilities. It is this market opportunity that we are addressing with Ramco HCM on Cloud, which offers mobility, ease of use, built-in analytics and payroll on cloud. The advantages of Cloud coupled with product functionality and flexibility is driving global brands to choose Ramco."

946 days ago
Shyam Sundar

A good read. Kerzner certainly has 'room' for best practices, standardization and employee delight! Congratulations.

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