Changing role of CIO discussed at 'IT Expo 2014'

'17-20% of spending within ICT, happens without even the CIO knowing about it' says IDC Panel discussion

Tags: IDC Middle East and AfricaUnited Arab Emirates
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Changing role of CIO discussed at 'IT Expo 2014' Jyoti Lalchandani, group vice president and regional managing director chaired todays panel discussion.
By  Helen Gaskell Published  June 19, 2014

IT experts from the region gathered today for the first IT Expo held by IDC at the Fairmont Hotel on the Palm. ‘IT Expo 2014', was attended by over 250 delegates and used its ‘CIO 2020' panel discussion to explore the factors influencing the changes in the role of CIOs.

The discussion focused on the impacts being felt by those tasked with delivering technology and services, it also identified the core capabilities and competencies that the CIOs of the future will need to have.

Chairing the discussion, Jyoti Lalchandani, group vice president and regional managing director, IDC MEA, said: An interesting trend we have seen globally is that 17-20% of spending that happens in the large Fortune 500 companies within ICT, happens without even the CIO knowing about it, which means there are businesses today that are making decisions on ICT without involving IT and without involving the CIO."

Panelist, Abdulsalam Rahma Al Bastaki, executive director, ICT, Dubai Properties Group said that CIOs need more empowerment and need to try and understand the business more. Asked about issues with the role changing, Al Bastaki said: "The role of CIO is evolving without us having any control over it. The only issue I see, is that the role needs to be more robust in changing as it is not moving fast enough with the way technology is going."

Discussing the challenge of how CIOs can align themselves with the business and get more visibility of what is happening, Alok Srivastave, head of ICT at Masdar, was also on the panel, and advised that the most important thing for IT managers to do is to "think like business people."

He said that IT need to try and see the solution to help people in the business complete their everyday tasks. He also believes that IT teams need to work more closely with the strategy team so that they know where the company is going and are able come up with new ideas and innovations.

Srivastave advised people to look for opportunities where IT can help and said IT managers need to reach out more: "Go to the business and ask them ‘How can I help you?' the moment you start asking questions like that is when you get their support" he said.

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