Du joins Dubai Smart Government's mPay app

App is available for free and lets customers to inquire about and pay du bills

Tags: Emirates Integrated Telecommunications Company United Arab Emirates
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Du joins Dubai Smart Government's mPay app H.E. Ahmad Bin Humaidan, director general of Dubai Smart Government, said that adding du services to the mPay app came in response to the interest of the public in adding their services to the app based on the ongoing surveys conducted by DSG.
By  Helen Gaskell Published  June 15, 2014

Dubai Smart Government has announced that du has joined its mPay app as a way for its customers to save time, effort and cost.

The app, which can be downloaded for free by du customers, is available on Android and iOS devices and enables customers to inquire about and pay the fees of post-paid mobile phones, landline phones, Internet and TV channels provided by du to its subscribers.

H.E. Ahmad Bin Humaidan, director general of Dubai Smart Government, said: "We are pleased that du has joined the mPay app, which is part of our initiative to provide round-the-clock government services through smart devices to the public and the business community in Dubai in line with the directives of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, vice president and prime minister of the UAE and ruler of Dubai, to shift to smart government and for Dubai to become the world's smartest city in 3 years."

Bin Humaidan added: "This step consolidates the shift to smart government where du, thanks to its sophisticated and smart infrastructure, plays a key role in ensuring the continuous provision of its services to the society through innovative channels in preparation for reaching the smart city aimed at bringing happiness to the public."

Bin Humaidan pointed out that Dubai Smart Government is working on expanding the circle of individual and corporate beneficiaries of this service by involving new government entities or by adding other services of interest to customers.

Adding du services to the mPay app came in response to the interest of the public in adding their services to the app based on the ongoing surveys conducted by DSG. Their responses were taken into consideration and prioritised, with the aim of ensuring the satisfaction and happiness of customers, he said.

mPay, which now has eight entities participating, enables customers to settle the fees of their transactions with a number of government and private entities from one place. It covers Salik and Nol recharge, payment of traffic fines, payment of electricity and water bills and donations to Al Jalila Foundation and Dubai Cares over as well as the recently added du services.

Osman Sultan, CEO, du, said: "With initiatives such as mPay, the visionary UAE government is creating right platforms in its role as the enablers of change and providing impetus to the vision of a Smart City. We fully support these initiatives and are pleased to join the mPay portal, a Smart initiative that enhances the way our customers interact with the government on various services and transactions.

"We believe that ultimately it will further the cause to make the UAE a happier nation and support its progression towards an all-encompassing Smart society and its growing emergence as a top global business and leisure destination."

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