Almasa, Technocare partner for Iraq

Move to help Almasa Care to boost its services business to partner in Iraq

Tags: Almasa HoldingsAlmasa IT DistributionAlmasa IT Distribution FZCOAlmasa Value Distribution (www.Almasa.com)
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Almasa, Technocare partner for Iraq Amjad says the alliance will help Almasa to honour warranty, enhance logistics handling and cement its services offerings to partners in Iraq.
By  Manda Banda Published  May 28, 2014

Almasa IT Distristribution and Technocare have partnered to offer a leading edge customer care and reverse logistics solution in Iraq.

The alliance, which will be offered through Almasa Care, the services business division of Almasa IT Distribution, will bring together Technocare's robust customer care and after market platform in the wireless sector, with Almasa's deep market understanding and penetration in the Iraq market.

Medhi Amjad, executive chairman, Almasa IT Distribution, said: "This strategic alliance with Technocare will help the company to honour warranty,enhance logistics handling and cement the company's services offerings to channel partners in Iraq."

Amjad added that the company plans to continue investing in its after-sales services business and team as this will help to not only impart partner confidence but will contribute to the company's overall business growth. "We have launched our Almasa Care services business in Iraq as this is one offering that instils confidence in all the vendor brands we represent  and the channel partners we serve in that country," he said.

"This will create a new benchmark and standard for warranty support in Iraq, while also enabling never before available solutions in the market such as extended warranties, device exchange or trade-in and device insurance plans," said Prithvi Rajkumar, CEO of Techocare.

The solutions offered through Almasa Care are geared to add value both to consumers, and to other stakeholders in the value chain including operators, retailers and vendors.

1449 days ago
Hamad

Actually I went to visit their Kurdistan branch,very bad service,they know nothing,say nothing,eveything I asked them their reply was :I DON"T KNOW!!there's this guy Hani,and some girls who knows nothing more than chatting on mobile pone..very bad move for ASUS in Iraq by giving their name and logo to some non professional people..so disappointed..

1602 days ago
Damian B.

This is a huge project for Technocare and demonstrates the level of quality this UAE market player has established over the last 15 years in the phone, tablet and laptop market. Technocare have also just updated their site (www.technocare.ae) and are linking it with the same system they are supplying to Al Masa to become the leading mobility care partner in the region.

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