Get to know: Tamer Ismail

The lack of experience in providing financial solutions to the supply chain of IT products including the end-user, is holding the regional IT channel back.

Tags: BDL Gulf
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Get to know: Tamer Ismail
By  Manda Banda Published  May 26, 2014

The lack of experience in providing financial solutions to the supply chain of IT products including the end-user, is holding the regional IT channel back.

Tamer Ismail, CEO, BDL Group

What’s your career history to date? How did you end up working in Dubai?

I kicked off my career working in Egypt for a multinational IT services company and after two years, I moved to KSA where I worked as an executive manager for a small IT firm. I joined BDL Gulf 11 years ago as a GM in KSA and got promoted to CEO of the group three years after joining. We managed to grow BDL’s business from $10m a year to $770m annually. After successfully cementing the business in KSA we decided to shift our headquarters to Dubai this year.

If you could improve one thing about the channel business what would it be?

I would like to improve the business relationship between all channel stakeholders so that it’s an alliance based on trust between distribution companies and the broader channel base. Creating a win-win situations is one aspect of that channel I want us to achieve.

What product or technology should the channel watch out for this year?

In my opinion the regional channel should really pay attention to two-in-one and touch machines. In addition, the channel should also pay focus on the new form factor notebooks. The products are more durable, fashionable and have the latest technology from Intel and Microsoft.

What is your proudest career achievement to date?

Every single achievement I have had in my career makes me really proud. However, the most memorable is to have a good and reliable business environment.

What is the best piece of advice you have been given?

The best piece of advice I have been given is to be a model. One should strive to stand out and in my view it’s not enough to be average. We always have to try to be the best in our lives, in our jobs and in reaching the goals we set for ourselves. To be a model means to be an example and to be an example to others requires hard work.

What is the biggest mistake you have ever made since working in the IT market?

A mistake I made was related to our business expansion in the early years. I am glad to say that we have come so far and are constantly improving our business.

Which IT company, other than your own, do you most admire and why?

I really admire Acer Middle East and its entire leadership. The management team is very strong and knows how to solve problems with care for its partners.

What is the biggest challenge facing the Middle East IT channel?

I think the lack of leadership by distributors to clarify the vision about the products that will fit the next phase of technology is a challenge for many in the channel. In addition, the lack of experience to provide financial solutions to the supply chain of IT products including the end-user is holding the regional IT channel back.

What’s your favourite thing about the company you currently work for?

There are a couple of things I like in our company and these include the work culture, the team spirit and keenness to want to succeed, passion and BDL’s commitment to all it business partners.

What sort of interests do you have outside of work?

Outside work, I usually enjoy playing sports, reading lots of strategy books and sitting down to watch movies of different genres.

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