Problem solver

Channel Middle East finds out from a market personality about their role, their routine and what inspires them to come into work each day.

Tags: Redington Gulf
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Problem solver
By  Manda Banda Published  May 26, 2014

Channel Middle East finds out from a market personality about their role, their routine and what inspires them to come into work each day.

Name: Hemant Jitendra Pandya
Company: Redington Gulf FZE
Job title: Pre-sales Consultant – Information Security
Years in the role: 3 years
Years at the company: 1 year
Previous companies: Oxygen Middle East, VFS Global (Etimad), AIESEC Romania

How would you summarise your role?

As a security consultant, I discuss with clients ways on how to identify and document requirements, conduct business and technical studies, design, develop, integrate and implement information security solutions and provide advice on various elements of network security.

What’s the first thing you do when you get in the office each day?

My first hour at work sets the attitude for the rest of the day. I treat each day as a fresh one, tap into what’s happening at the outset of the day, get organised and hit the ground running.

What does a typical day entail for you?

I work on multiple projects concurrently with different clients on a daily basis. I perform technical and security compliance assessments, proof of concepts (PoC), training channel technical resources and meeting potential clients.

What skills or qualities do you need to do your job?

I believe having the zeal and drive to learn the latest tools, a drive to figure out a problem, and enthusiasm to fix and find solutions to problems are all traits one needs to do this job.

What’s your favourite part of the current job?

I find consulting to be both the most satisfying and challenging part of my current role. Knowing that I am taking part in building the next wave of an organisation’s IT assets is exhilarating.

What’s the hardest part of your job?

We spend considerable amount of time with each client, assessing and evaluating the entire organisation’s network security needs to develop an individualised plan. However, sometimes when the sales cycle doesn’t go well, then the whole work goes down the drain and that can be hard to take.

What criteria do you measure your performance on?

I measure my success on both quality and quantity as these are two important elements I use to achieve success in my job. The quality element addresses how well, how accurately and how effective I perform. The quantity aspect determines how much work I produce and I always set these standards to be high enough that they are achievable despite the challenges that exist.

What’s been your most memorable moment in your current role?

There have been many successes but one that stands out was when I had the chance to lead an event as primary technical speaker to uncover some of the myths in the information security domain two years ago.

Where do you see yourself in five years?

Learning is a process that never ends and therefore, I see myself exploring new areas in information security in the coming years and mastering a few domains.

How much time do you spend out of the office each week?

I spend most of my time out of the office and that helps me to stay ahead of the competition.

What do you get up to during your lunch hour?

I like to get away from my work space during lunch. It also helps me to refuel for the rest of the day and boost my productivity.

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