Camera flaw plagues Galaxy S5

Handsets replaced as hardware glitch pervades camera-linked apps in Samsung’s flagship

Tags: Samsung Electronics CompanySouth Korea
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Camera flaw plagues Galaxy S5 Samsung acknowledged that the error may reside in a ‘limited number’ of S5s.
By  Stephen McBride Published  April 27, 2014

A flaw has emerged in the Samsung Galaxy S5 that disables the handset’s camera within days of taking it out of the box, the Register reported.

The bug appears in the form of a pop-up window that displays a "Warning: Camera Failed" message. Also affected are any apps that use the camera, causing force-closes of those apps. According to user comments online, the problem persists, even after a full factory reset and have led to prompt replacements.

US carrier Verizon confirmed the existence of the bug on Friday when it tweeted: “Galaxy S5 customers who see ‘Warning: Camera Failed’ please contact @VZWsupport & we'll work to resolve it, including replacing the device.”

Samsung also acknowledged that the error may reside in a “limited number” of S5s and urged users encountering the message to contact the vendor or their carrier through standard support channels.

"I had this happen to my GS5 last week after using it for about five days," one user wrote on the XDA Developers forum. A Samsung Experience Rep concluded that customer’s S5 had a hardware-related problem and “promptly” replaced the device.

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