Fluke connects OneTouch tester to cloud service

OneTouch AT Network Assistant now connects to cloud-based network performance monitoring

Tags: Fluke Networks
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Fluke connects OneTouch tester to cloud service The solution shows technicians trended results from multiple tests to identify correlated events
By  Tom Paye Published  April 9, 2014

Fluke Networks has introduced a cloud service to enhance the capabilities of its OneTouch AT Network Assistant, a handheld tester that provides visibility into network performance.

The new cloud-based service, free with any new OneTouch AT, provides information on network performance over time. This can aid troubleshooting when network technicians are unavailable, Fluke said.

The solution uploads sequential test results to the cloud automatically, and plots them on colour-coded charts. It will show technicians trended results from multiple tests to identify correlated events, and can print downloaded charts as documentation.

"Diagnosing network issues has got easier with the new OneTouch AT Network Assistant," said Cecil Bunn, a network engineer at the Shelby County Board of Education in Columbiana, USA. 

"Using the automated testing and cloud-based trend analytics, I could see that my DNS server was a huge bottleneck during peak network usage times. By increasing the RAM on the server, we sped up the network and made everyone happy, including me. The OneTouch helped isolate the issue and solve the problem in near record time." 

The new software also offers what Fluke calls ‘launch-and-leave' remote testing, which allows technicians to launch a series of autonomous tests and walk away. The tester measures network performance, uploads the results to the cloud service, and can repeat the cycle every 60 seconds for up to a week, Fluke said.

"With the new cloud-enabled OneTouch AT Network Assistant, Fluke Networks has effectively untethered technicians from their testers," said Roger Holder, EMEA field marketing manager for Fluke Networks.

"While convenience is certainly a benefit, the real value is in reducing time and effort spent solving problems that impact productivity."

The software comes standard on all new OneTouch AT Network Assistants. Meanwhile, Fluke customers with Gold support will receive the upgrade for free.

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