End users expand on HIS project

Nursing staff help develop reports on top of UAE healthcare project

Tags: Cerner CorporationHealthcareMinistry of Health - UAEUnited Arab Emirates
  • E-Mail
End users expand on HIS project The UAE Ministry of Health’s Wareed project deployed advanced systems to the country’s public healthcare.
By  Mark Sutton Published  February 19, 2014

The UAE Ministry of Health’s Wareed project brought advanced healthcare information systems to the Emirate’s healthcare institutions in a major IT project — but it is the nursing staff who are helping to get the maximum return from the system through developing new features to help them in their daily tasks.

The UAE’s Wareed Project, initiated in 2009, is an ambitious healthcare information systems project that aims to bring the full benefits of advanced IT systems to the Emirates public health sector. The project, one of the largest and most ambitious healthcare IT projects in the region, has been deployed by the UAE Ministry of Health, to create electronic patient records that will unify data, and improve the quality, safety and efficiency of healthcare across the 15 public hospitals and 86 affiliate clinics in Dubai and the Northern Emirates.

For the Wareed project, the Ministry of Health (MoH) appointed iCapital to deploy solutions from Cerner, including Cerner Millennium, the core application that links all clinical, operational and administrative data into a single unified system. The solution has been deployed successfully, and has succeeded in its aim of creating a powerful resource of patient data that helps healthcare providers to better co-ordinate care and to eliminate manual errors.

Like many good IT deployments however, the Wareed project is not standing still, but is evolving as the initial base provides the core data and foundations for more solutions and features. Last year the MoH announced an additional project which will voice-enable medical records, meaning doctors and nurses can dictate notes that will be automatically recorded into the clinical records.

In addition to adding on capabilities from outside, another source of new improvements comes from within, with the user groups and committees that have been formed to guide the initial project. As the users become more comfortable, and more familiar with the systems, so they often become the best source of ideas and intelligence on how the project can be enhanced to bring extra benefits.

For Wareed, among the committees formed to help steer the project to meet stakeholder requirements was the Nursing Sub Committee, headed by Ghada Sherry, MEd, RN. As the capabilities of the Cerner solution to manage patient data became clearer, the committee turned its attention to a daily, manually generated report that was taking up a considerable amount of nursing time, the 24-Hour Nursing Report.

Prepared across all of the hospitals within the MoH, the 24-Hour Nursing Report contains data about administration status in each unit, including basic information such as number of patients admitted, discharged, transferred, operations or in need of critical care and so on. While the report contains important administrative data, it was prepared by nursing staff, creating a time-consuming burden for care staff.

Before implementation of the electronic Wareed project, the nursing supervisor visited all units under his/her care and recorded information about those units on a paper form. The 24-Hour Nursing Report was used to collect statistics about each of the hospital’s daily activities. The cumbersome task of manual data collection could take up to one hour per unit per shift, roughly consuming three hours for each shift, meaning skilled nursing staff were not able to focus on patient care.

Add a Comment

Your display name This field is mandatory

Your e-mail address This field is mandatory (Your e-mail address won't be published)

Security code