Worldwide IT spending set to hit $3.8trn this year

Expenditure across all segments to grow after flat 2013, says Gartner

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Worldwide IT spending set to hit $3.8trn this year Convergence of the PC, ultramobiles (including tablets) and phone segments, as well as erosion of margins, will take place as differentiation will soon be based primarily on price.
By  Stephen McBride Published  January 8, 2014

Worldwide IT spending is projected to total $3.8trn in 2014, a 3.1% increase from 2013 spending of $3.7trn, according to the latest forecast by Gartner, Inc.

In 2013, the market experienced flat growth, growing 0.4%, year on year.

Spending on devices (including PCs, ultramobiles, mobile phones and tablets) contracted 1.2% in 2013, but it will grow 4.3% in 2014, according to Gartner analysts, who said convergence of the PC, ultramobiles (including tablets) and mobile phone segments, as well as erosion of margins, will take place as differentiation will soon be based primarily on price instead of devices' orientation to specific tasks.

Enterprise software spending growth continues to be the strongest throughout the forecast period. The 2014 annual growth rate is expected to grow 6.8%. Customer relationship management and supply chain management (SCM) experienced a period of strong growth.

"Investment is coming from exploiting analytics to make B2C processes more efficient and improve customer marketing efforts," said Richard Gordon, managing vice president at Gartner.

"Investment will also be aligned to B2B analytics, particularly in the SCM space, where annual spending is expected to grow 10.6% in 2014. The focus is on enhancing the customer experience throughout the presales, sales and post-sales processes."

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