Middle East UC market spurred by investment surge

Frost & Sullivan cites virtualisation, cloud, BYOD as enablers for unified communication

Tags: Frost & Sullivan (www.frost.com)Unified communication
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Middle East UC market spurred by investment surge Frost & Sullivan found that the Middle East UC market earned revenues of $361.9m in 2012 and estimates this will reach $679.1m in 2019.
By  ITP.net Staff Writer Published  December 17, 2013

The gradual shift from pure voice to voice plus video conferencing infrastructure is driving the growth of the unified communications (UC) market in the Middle East, according to new analysis from Frost & Sullivan.

Demand for comprehensive UC suites, rather than standalone applications, is bolstering market development as participants consolidate to strengthen their presence across UC segments in the region. Frost & Sullivan found that the Middle East UC market earned revenues of $361.9m in 2012 and estimates this will reach $679.1m in 2019.

The research covers enterprise telephony, video conferencing, contact centres, e-mail, unified clients, unified messaging, mobility and presence and integrated UC applications.

"The large influx of investment in communication and collaborative technologies by the government, financial services, telecom and IT sectors is giving a thrust to the UC market in the Middle East," said a Frost & Sullivan ICT analyst. "In particular, targeted government investment in knowledge-based industries and the focus on diversification will boost the uptake of UC solutions in the region."

The market is also gaining momentum with the proliferation of smartphones in the Middle East. The popularity of virtualisation and hybrid-based cloud models as well as the bring-your-own-device (BYOD) trend is fuelling the adoption of middleware applications and soft clients that facilitate voice and video communications using mobile devices.

1371 days ago
Cherian John

take a look

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