HP announces Data Privacy Services

Suite of IT services is designed to help companies protect and manage their data

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HP announces Data Privacy Services Eyad Shihabi from HP says that continued automation in the healthcare environment and broader access to patient information are expanding the risk of costly data breaches. (ITP Images)
By  Georgina Enzer Published  September 29, 2013

HP has announced its HP Data Privacy Services, a suite of IT services designed to protect and manage sensitive data while helping to reduce risk, improve life cycle data management, and manage compliance with new and existing federal regulatory requirements.

Healthcare and consumer financial information organisations are concerned with security threats that increase the risk of unauthorised access to personal data, or jeopardise the integrity of this information. Organisations must also meet strict compliance requirements for global data security laws and regulations with heightened enforcement and increased penalties. These laws and regulations include the United States' Health Insurance Portability and Accountability Act (HIPAA), the European Union's Data Protection Directive and India's Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011.

HP is now offering services that help customers manage and protect sensitive data, including the secure retention and sanitisation of hardware components, active or retired, that may contain personal health information. 

"Continued automation in the healthcare environment and broader access to patient information are expanding the risk of costly data breaches," said Eyad Shihabi, managing director, HP Middle East. "HP Data Privacy Services ensure that organisations have the necessary infrastructure support to help them protect and optimise sensitive data, while accelerating business innovation and complying with data security regulations."

An HP Technology Services support professional is assigned to a customer account as a single point of contact for advice on data privacy.  HP shares best practices to help customers improve compliance to legal and regulatory mandates, respond to security incidents and maintain accurate records.  

Erasing or deleting data from retired IT systems, upgraded hardware and servers, or return-leased equipment is insufficient for permanently removing all confidential information. The HP Data Sanitisation Service is designed to provide on-site resources and tools to ensure data cannot be reconstructed or retrieved from these devices. HP specialists provide customers confirmation of data removal, verifying that all sanitisation procedures have been performed in accordance with predefined criteria.

To control sensitive data, HP offers two services that reduce security risks and ensure privacy compliance: HP Defective Media Retention (DMR) is designed to enable customers to maintain and control disk media and data in the event of a disk malfunction. An HP support agent will diagnose the problem and dispatch personnel to the customer site with a replacement disk or part; HP Comprehensive Defective Material Retention (CDMR) is designed to enable customers to retain data from components that fail, regardless of where it resides when the failure occurs. 

HP Asset Recovery Services offer customised enterprise-wide plans for tracking assets-from packing and shipping to processing, resale and recycling-helping customers easily manage potential risks, as well as optimise opportunities associated with surplus IT equipment.

HP Data Privacy Services are available globally. Pricing varies according to geographic location and service customisation.

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