ERPs need to adapt to BYOD culture

Mobile ERP puts mission critical data into the hands of the decision makers that need it, wherever they may be, writes Nisith Naik, Regional CEO for UAE and Asia Pacific, Focus Softnet

Tags: Bring Your Own Device (BYOD)Focus Softnet Limited
  • E-Mail
ERPs need to adapt to BYOD culture Mobile ERP allows for timely decisions and better response to customers, says Naik.
By  Nisith Naik Published  September 1, 2013

With the ‘Bring Your own Device’ (BYOD) culture setting in, employees are increasingly using their smart phones and tablets for work. Companies too have begun encouraging the BYOD concept to increase employee productivity. According to estimates from analysts, approximately 50% of business applications will be accessed through mobile devices over the next few years.

Organisations are recognising the strong business benefits that mobility brings and are creating new programs and strategies to make better use of mobility. ERP vendors are taking note of this trend and creating mobile ERP solutions for their customers that could help increase staff productivity significantly, streamline business processes, ensure flexibility and agility for the business and drive growth.

Businesses need their ERP system to give them instant and real time access to information for better decision-making. And this is only possible with mobile ERP. With mobile ERP, employees are now able to use the application on their mobile devices to take advantage of its business capabilities and real-time insights into the business.

The business benefits of using mobile ERP are many, ranging from improved quality of service to customers, increased productivity to accurate real-time data and improved decision-making capabilities to name some. Employees are able to forge stronger business relationships with customers by having information at their fingertips by just logging in to their ERP systems from their mobile devices from anywhere and at anytime thus reducing response times. Field staff are also able to enter data into the system directly without having to come back to office and key it into the company’s backend system.

With mobile ERP, the organisation’s employees especially those on the field could take advantage of the functionalities, data, and benefits of their ERP system not only in office but also on the move. However, the IT departments need to take enough measures to ensure appropriate security and support to protect their data just in case a mobile device is lost or compromised.

A major hurdle for ERP vendors while developing business apps was deciding on which operating system to use, but most have now narrowed it down to just Android and iOS.

A brief market survey reveals that the best of breed ERPs are either ready or getting ready to bring out OS specific apps. As of now the number of ERP Apps by different vendors on iOS and Android are about same.

More than generic ERP, industry specific Apps integrated with the backend ERP would be the norm in future as generic ERPs would require too much customisation to fit different verticals.

Benefits of mobile ERP:
• Ease of use
• Multiple apps can be integrated into the same ERP for different users.
• External stake-holders can also access the system as appropriate
• Higher level of service
• Monitor progress of tasks to meet service level agreements
• Lower administrative costs and enhanced data integrity
• Faster access to critical information enables smart decision making
• Management can access the ERP dashboard, reports, authorisations and business critical alerts while on the move for quicker response.
Mobile ERP allows for timely decisions and better response to customers, says Naik.

Add a Comment

Your display name This field is mandatory

Your e-mail address This field is mandatory (Your e-mail address won't be published)

Security code