Top 16 systems integrators, by Channel Middle East

Channel Middle East gives its annual verdict of the top systems integrators by revenue

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Top 16 systems integrators, by Channel Middle East Smartworld
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By  Manda Banda Published  September 3, 2013

5. Smartworld

Tel: +971 4 814 1400
Regional offices: Abu Dhabi, Al Ain and Dubai.
Key brands: Microsoft, Dell, Cisco, Juniper, HP & Oracle.
Ownership: A joint venture between Etisalat and Dubai World Central.


Smartworld has made the Top 16 List this year with a solid revenue performance. For a company that was only set-up in 2008, the company has all the business fundamentals in place, and Smartworld is poised for further growth in the region.

What were the company’s key milestones in 2012?

We recently completed a wide CNE/SCN/WDN & SD PROJECT for Al Maktoum International Airport (AMIA). The objective of the project was to implement the IT Systems for AMIA. The client for this project was Dubai Airports Engineering Services, and the scope of the project included the implementation of the following: airport infrastructure cabling structure, fully redundant and secure network, wireless system, service desk and network node management system.

For this project, we were able to present Dubai Airports Engineering Services with unique offerings and value-add. Another project that was implemented was the Gigabit Passive Optical Network (GPON) in Dubai World Central.

The successful completion of the venture has put Dubai World Central into the league of prestigious gigabit capable precincts in the world. The project provides next generation network (NGN) capabilities and connectivity to all of the ICT users in Dubai World Central.

What are your strategic plans for the rest of 2013?

Smartworld remains upbeat about posting continued growth in 2013. To help bolster more growth, we are currently implementing initiatives that aim at covering the rest of the Middle East region with our signature line of services and products.

What were the main drivers for your revenue growth in 2012?

The impressive growth performance that we posted in 2012 can be attributed to the systems integration projects and the operational projects that were awarded to us.

Has the SI market recovered from the region’s market instability?

Yes, we can truly say that the SI segment has managed to avoid the impacts made by the recent economic gridlock. A recent industry report has shown that SI services account for approximately 46% of the total professional IT services market in the MEA region. The major factors driving the systems integration market in MEA are the rise in government IT investments growth in technology and population, and the increasing need for industrial growth. The transportation, power, water plants, and property construction segments are the opportune drivers for SIs for projects such as ERP owing to the high investments aided by the government sector.

Where will most of your business growth come from in 2013?

As with our previous years of operations, the continuous growth that we continue to enjoy can be attributed to the SI projects and operational projects awarded to us.

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