Vendor Profile: Gartner

Company: Gartner, Company type: IT research & advisory company

Tags: Gartner Incorporation
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Vendor Profile: Gartner Simon Field says that the company serves clients in all of the Gulf Countries (GCC).
By  Georgina Enzer Published  August 21, 2013

Company: Gartner, Company type: IT research & advisory company

How did the company start and what is its history to date?
Founded in 1979, Gartner is headquartered in Stamford, Connecticut, USA, and has 5,600 associates, including 1,400 research analysts and consultants, with clients in 85 countries. More than 400 of the Fortune 500 are Gartner clients today.

Originally founded as Gideon Gartner, the company launched publicly in the 1980s. Shortly after going public, it was acquired by Saatchi & Saatchi, a London-based advertising agency, and then acquired in 1990 by some Gideon Gartner executives with funding from Bain Capital and Dun & Bradstreet. In 2001, the name was simplified to Gartner.

In the course of its growth, Gartner has acquired numerous companies providing related services, including Real Decisions, which became Gartner Measurement and is now part of Gartner’s consulting division; and Gartner Dataquest, Gartner’s market research firm. It has also acquired a number of direct competitors, including NewScience in the late 1990’s, Meta Group in 2005 and AMR Research and Burton Group in early 2010.

Gene Hall has been the CEO of Gartner since August 2004.

What does Gartner do?
Gartner, is the world’s leading information technology research and advisory company, delivering technology-related insights necessary for its clients to make the right decisions every day. Clients can range from CIOs and senior IT leaders in corporations and government agencies; business leaders and professional service firms; and technology investors.

Gartner is a valuable partner to clients in 13,000 distinct organisations.

Through the resources of Gartner Research, Gartner Executive Programmes, Gartner Consulting and Gartner Events, the company works with every client to research, analyse and interpret the business of IT within the context of their individual role.

The company’s research agenda is defined by clients’ needs, focusing on the critical issues, opportunities and challenges they face every day. Research analysts provide in-depth analysis on all aspects of technology, including hardware; software and systems; services; IT management; market data and forecasts; and vertical-industry issues. The company’s research content is presented in the form of reports, briefings, updates and related tools, and is delivered directly to the client’s desktop via its website and/or product-specific portals.

Why choose Gartner?
Gartner insights are drawn from a critical fact base not available anywhere else. Our rigorous research process and proven methodologies provide the foundation for unbiased, pragmatic and actionable insight. Gartner can be the difference between success and failure in the outcome of your critical IT initiatives. The company can help you save thousands or millions of dollars on purchase decisions and operating budgets and is the key to your success in IT.

What is your presence in the Middle East region?
Regionally, Gartner offices are based in the UAE, Saudi Arabia and Kuwait. The company serves clients in all of the Gulf Countries.

Gartner’s footprint continues to increase in the region, with double-digit growth in revenue year-on-year. The company is continuing to invest in its resources, including sales, recruitment and research.

What are your regional company goals?
Gartner’s key goal in the region is to be recognised as a leading knowledge, IT insight and advisory provider. In order to do so, Gartner is growing its presence in the region, particularly within the research and events sector of our business.

Regional successes:
Gartner successfully launched the first Middle East Gartner Symposium IT/Expo in Dubai in 2013, which gathered industry experts from across the world to discuss the latest challenges and opportunities in the IT sector both regionally and internationally.

The company also launched the Gartner CIO Leadership Forum in the UAE.
This forum also serves as an opportunity to empower CIOs in the region to take their role to next level and push their business further.

The event offers an interactive, workshop-centric experience where executives can exchange ideas and receive actionable guidance from prominent CIOs, Gartner experts and senior executives from leading technology providers.

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