Regulator fines Viva Bahrain for spectrum breach

Breach stems from unauthorised upgrade of 65 microwave links, TRA says

Tags: BahrainTelecommunications Regulatory Authority - BahrainViva Bahrain (www.viva.com.bh)
  • E-Mail
Regulator fines Viva Bahrain for spectrum breach
By  Roger Field Published  August 11, 2013

Bahrain's telecoms regulator, the TRA, has fined Viva Bahrain, for a "severe and continuing" breach of its spectrum licence agreement.

The breach stems from Viva Bahrain's unauthorised upgrade of 165 fixed point-to-point microwave links, which has exceeded the bandwidth limitations set out in the Frequency Licence, the TRA said.

"A fine has been imposed by TRA for the breach, which includes a penalty for the period of unauthorised use of spectrum," the TRA said in a statement.

"In addition Viva has been ordered to pay the outstanding spectrum licence fees due in respect of the upgraded links. TRA has ordered Viva to downgrade all unauthorised links, within 90 days from the date of the order."

The regulator issued an order against the telco under Article 35 of the Telecommunications Law, for non-compliance with "various conditions" contained in its Frequency Licence, its Individual Mobile Telecommunications Licence and its National Fixed Services Licence.

Viva Bahrain is owned by Saudi Arabia's STC Group and competes with its bigger rivals, Batelco, and Zain.

1623 days ago
Mad

Don't be surprised if viva customer service give you the boot on an issue you encounter with their service. In most parts of the world, their practices would be considered fraud. I bought a 28Mbps dongle and asked all relevant questions during the purchase process about speed and coverage. Needless to say, I didn’t get what I was promised. I could’ve saved my money and bought a 7.2 Mbps for the same service, but as far as they’re considered, an average of 3Mbps on a 28Mbps device is acceptable and the customer can go to hell. They won’t refund your money if you bought the device! Furthermore, they act like they and only they understand how networks work and the customer is an idiot. In addition to this, their statistics page shows less usage than what they actually charge. As I said… Fraud.

Of course, in this part of the world, there is no customer protection agency or any entity that protects from such activity by “people with money”!

Add a Comment

Your display name This field is mandatory

Your e-mail address This field is mandatory (Your e-mail address won't be published)

Security code