Zain hires eServGlobal for mobile money solution

Mobile money solution will be deployed across Zain Group's operations

Tags: KuwaitZain - Kuwait
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Zain hires eServGlobal for mobile money solution Paolo Montessori (left), CEO, eServGlobal, and Scott Gegenheimer, CEO, Zain Group.
By  Roger Field Published  August 4, 2013

Kuwait-based operator, Zain Group, has hired eServGlobal, a French software vendor specialising in mobile money and value-added services, to deploy an end-to-end mobile money solution across group its operations.

The solution, which will be deployed gradually across Zain Group's operations, is a complete mobile money platform, providing services such as electronic top-up, mobile wallets, mobile banking, online payments, salary disbursements, peer-to-peer money transfer, micro finance, airtime top-up, bill payment and payment at a merchant.

Zain currently used eServGlobal's recharge solutions and this agreement consolidates the strength of the relationship.

Zain already provides mobile commerce services in several of its operations and this agreement will complement existing services and support the roll-out of mobile-money solutions in other markets. In several of Zain's markets, more than 90% of the population does not have access to banking facilities, the telco said.

Scott Gegenheimer, CEO of Zain Group, said: "Our aim is to create an eco-system whereby mobile money solutions provide our customers with increased security and flexibility, reducing the need to carry cash.

"The positive economic and social impact of financial inclusion for many of our customers where banking services are scarce will be abundant. We embrace the opportunity to launch new services that improve the livelihoods of the communities we serve, and through eServGlobal's comprehensive solution, we will be able to offer life-enhancing mobile services and cement our position as an innovative market leader in the mobile-money arena across our region."

Paolo Montessori, CEO, eServGlobal, said: "Our technology perfectly complements the Zain Group's objective to provide innovative, world class services in all the areas that it operates. We are proud to be working with Zain to enrich the lives of users by putting secure financial services at their fingertips."

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