TRA releases draft m-government guidelines

Initial version calls for nationwide mobile-ready services within two years

Tags: Telecommunications Regulatory Authority - UAEUnited Arab Emirates
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TRA releases draft m-government guidelines M-government is seen as a vital aspect of UAE Vision 2021. (Getty Images)
By  Stephen McBride Published  July 21, 2013

The UAE Telecommunications Regulatory Authority today announced that the team behind the so-called "m-government" initiative has produced the first edition of a set of guidelines for government departments, as public bodies prepare for the rollout of their core services across mobile platforms.

The m-government project was initiated by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai.

The draft guidelines document calls for the completion of the transition to m-government at the national level within two years. Mobile-ready channels are believed to be an important part of achieving the targets outlined in the UAE Vision 2021.

The current version includes sections related to the security of e-government applications, planning and setting priorities, usability, user experience, content and interactive features. The TRA said that although the core sections are derived from international standards, the document "takes into consideration the local context and the policies and standards applied in the development of online presence in general".

"It is a great honor for the TRA to be part of this great national project where everyone is working coherently to realise the vision of our wise leadership," said H.E. Mohammed Al Ghanim, director general, TRA.

"We are very happy with the spirit of co-operation that our partners in the local and federal government entities have shown during this process and the previous introductory period where we worked together to draw the smart government roadmap."

The TRA also said the m-government executive commission headed by H.E. Hamad Obaid Al Mansouri, TRA deputy director general of information and e-government, held several meetings and workshops with federal and local government entities to discuss the next steps in the programme and to encourage feedback on the draft document.

"We are committed to involve our partners in local government in this action following the clear instructions from our wise leadership, which imply that the whole project from start point to the end should engage all national partners," said Mr Al Mansouri.

"For us, the successes achieved by local e-government during the previous period represent a crucial element of the wider success of the m-government initiative."

Once finalised, the guidelines will be published in both Arabic and English on the UAE Government's portal (government.ae).

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