Companies avoid automated IT management

Kaspersky research shows 30% of firms not using automated client management tools

Tags: Kaspersky Lab
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Companies avoid automated IT management A large number of companies still manage IT infrastructure without the aid of software automation.
By  Georgina Enzer Published  May 7, 2013

Thirty percent of companies worldwide do not use modern automated client management tools, and 14% of these do not plan to do so in the future, according to the results of research conducted by B2B International and Kaspersky Lab in November 2012.

This means that a large number of companies still inventory software and hardware, manage software licenses, and update operating systems and applications without the help of dedicated solutions that are designed to simplify and accelerate these operations.

Being able to remotely install an operating system within a local network saves IT specialists from having to physically go to each of the company’s workstations. But this facility is utilised by only 42% of those companies that have already implemented client management tools.

Only half the companies that do use client management tools have automated their software installation process, while 51% have automated their tracking systems for corporate hardware, applications and software licenses. And the automated installation of updates, used by only 35%, considerably reinforces workstation protection against ‘exploits’ – malicious programs that use vulnerabilities in the OS and other software to infect the system.

A high-quality client management solution should help the company’s IT department track and eliminate software vulnerabilities, conduct an inventory of corporate hardware and software, install applications and operating systems remotely and assign access rights to local network resources.

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