Video conferencing gains enterprise traction

Polycom survey shows 85% of enterprises use video conferencing at least once a month

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Video conferencing gains enterprise traction Video conferencing is predicted to move out of the office and into mobile solutions, according to a survey from Polycom.
By  Mark Sutton Published  March 20, 2013

Video conferencing is on the rise among enterprise users, according to a survey by Wainhouse Research and Polycom.

The survey of nearly 5,000 enterprise users found that a quarter of respondents use video conferencing on a daily basis, while over 85% use it a least once a month. Respondents said that increasing productivity and efficiency was the main benefit of video conferencing, along with increasing the impact of discussions, expediting decision making and reducing travel costs.

Desktop PCs and laptops are the most common device used for video conferencing (71%), followed by room/group video systems (65%), tablets (34%) and smartphones (33%), and two thirds of companies say they use equipment from multiple vendors, meaning interoperability is growing in importance.

At present the main venue for using video conferencing are static ‘in-office’ locations, such as offices or conference rooms, but mobile usage is expected to double. The vast majority of respondents also said they would use video conferencing more if more of the people they worked with had video.

“This comprehensive study validates what we’ve been seeing from our customers for years. In or out of the office, employees do their best work when they are empowered to meet and collaborate, face-to-face, over virtually any device,” said Andy Miller, President and CEO, Polycom.

“In addition to helping foster a more productive and engaged workforce, video collaboration helps enterprises and organizations thrive by enabling more effective sales and engineering teams, better customer service, and stronger partner relationships. The world is on a path to ubiquitous video, and Polycom’s goal is to drive that ubiquity by making video easy to use, secure and affordable for all, across the widest range of devices and environments, ranging from immersive theatres to conference rooms, desktop systems, laptops, PCs, browsers, tablets and smart phones,” he added.

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