eHosting DataFort implements Dunia IT landscape

eHosting DataFort is providing a complete managed data centre service to Dunia Finance

Tags: Dunia FinanceUnited Arab EmirateseHosting DataFort
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eHosting DataFort implements Dunia IT landscape Yasser Zeineldin from eHosting DataFort says that managed services enable financial institutions to access on-demand technology and services without the need to purchase, build and integrate redundant data centres, servers, applications and networks. (ITP Images)
By  Georgina Enzer Published  December 23, 2012

Leading financial institution, Dunia Finance has selected eHosting DataFort (eHDF) as its managed services provider to implemented a fully integrated and customer-centric IT landscape designed to support its banking operations. eHosting DataFort is providing a complete managed data centre service to Dunia, which is designed to ensure that all their systems are available 24/7.

"Managed services enable financial institutions to access on-demand technology and services without the need to purchase, build and integrate redundant data centres, servers, applications and networks. In today's competitive scenario, banks are driven to cut down costs through process optimisation, enhanced solutions and formalised procedures," said Yasser Zeineldin, CEO at eHosting DataFort. "The pressure to gain additional savings has promoted financial institutions to keenly explore the benefits of a managed services arrangement. Organisations also realise that managing non-core functions such as IT is not the best use of resources, while outsourcing can enhance strategic decisions, reduce costs, boost operations and offer an edge in an increasingly competitive business."

Dunia hosts their complete state-of-the-art production and development IT infrastructure at eHDF. This includes hosting of all application environments (production, development and test), maintenance and management of firmware and operating systems, on-demand SAN storage, capacity monitoring, incident management, change management, security monitoring, end of day batch automation monitoring and backups.

"Most organisations typically tend to work in silos, with a product focus instead of a customer focus, implying that there is no holistic solution being offered to customers to meet their needs. However, at Dunia, our entire architecture is built around integrated customer relationship management with IT systems making customer information instantly available for decision making," said Barlas Balabaner, CIO and operations head, Dunia Finance. "Starting a business with a blank slate helped us implement a unique customer centric model from day one. We worked with eHDF, our valued partner, to manage our infrastructure effectively, which is core to our strategy. The streamlining has enabled Dunia to position itself as a leading financial institution that has a unique and differentiated approach to dealing with customers. With eHDF, it is almost as if we have a second heart ticking outside the body."

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