Blue Coat updates PacketShaper

Cloud management tool revamped for more granular control

Tags: Blue Coat Systems IncorporatedCloud computingUnited Arab Emirates
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Blue Coat updates PacketShaper Urban: BYOD, social networking and complex Web applications have a major impact on bandwidth budgets.
By  Stephen McBride Published  December 12, 2012

Web security and WAN optimisation specialist Blue Coat Systems Inc today introduced new updates for Blue Coat PacketShaper appliances that allow management of Web, cloud and mixed-use recreational applications on corporate networks with the goal of maximising business productivity.

The newest additions to PacketShaper appliances provide visibility into Web applications and operations as well as the group and user-level policies that allow businesses to gain control over the shadow IT infrastructures arising from the introduction of applications onto the corporate network without the knowledge of administrators.

Increasingly, employees look to Web and cloud-based applications to increase their productivity, yet IT typically cannot see or control these applications.  As a result, they can consume a disproportionate amount of corporate bandwidth and impact the performance of other mission-critical applications. 

The new PacketShaper enhancements include classification of Web, native mobile and mobile browser applications to provide more granular visibility for administrators; group or user-level policy control; and aggregated views of a user's activity across all the devices they use on the network.

"As an integrator of IT and audio systems for super yachts, Van Berge Henegouwen's objective is to deliver an online user experience for the owner that rivals what is available in their home," said Andre Klepper, IT manager, Van Berge Henegouwen. 

"PacketShaper offers the ability to prioritise traffic on board any vessel and allocate the appropriate bandwidth to critical applications and communication apps, while maximising the Internet experience for the owners. Understanding bandwidth being used by specific crew members allows the on-board engineer to better manage tradeoffs."

"BYOD, social networking and complex Web applications with business and non-business uses have a major impact on bandwidth budgets and application performance, yet businesses typically lack visibility into and control over the shadow IT infrastructures that they introduce to the corporate network," said Mark Urban, senior director of product marketing, Blue Coat Systems.

"PacketShaper is changing that dynamic by shedding light on these shadow infrastructures and giving businesses the ability to embrace these technologies and empower their employees."

The PacketShaper 9.2 software update is now available to all customers with a current service agreement.

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