Back-up Your Data

Ahmad Khattab vice president Sales, Growth Markets EMEA and Henry Martinez, vice president, Sales Engineering, from Vision Solutions discuss what steps companies should be taking to ensure proper protection of vital data.

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Back-up Your Data Henry Martinez of Vision Solutions says that if you use public cloud, you should have a physical back-up and recovery system on premise.
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By  Georgina Enzer Published  July 15, 2012

Are there new developments in software and hardware for data recovery and back-up?

Martinez: We work very closely with companies like IBM and Microsoft, we work with Dell, HP and we frequently have what we call technology growth map alignment with them. Of course they are all under non-disclosure, but the focus has been on improving performance, improving ease of use, so that we can put these solutions in an easier reach of a broad spectrum of end-users. We are adopting cloud features and if you look at what is happening you will see computers that are virtualised, that run more than one OS at the same time. We are working very closely with companies like IBM to offer solutions that will allow a hybrid cluster of OS in one box to fail-over to another hybrid cluster and we have patents in those areas. All of our application technology is protected with our own intellectual property.

Are there differences between this region and Europe and the US in terms of implementing data back-up solutions?

Khattab: Technically, there is no difference. We look at the Middle East as a vital market for us, since the early Nineties we have been here, we have an office and local support, we do not have an office in Eastern Europe, but here we do because the localisation part is very critical – so we localise our offers when it comes to the Middle East, especially the GCC and Saudi. We believe Saudi is a huge market and we have a team of seven or eight people that support our infrastructure, so our local investment here differentiated the market from others.

What are the top five most important things a large enterprise network manager has to take into consideration when implementing a data back-up and recovery solution?

Martinez: Imagine if you have to move your house and you have a garage full of stuff. Before you move, you need to decide what you are going to keep or not, otherwise you are going to pay expensive moving costs to move everything over and then you did not need it – so you have to analyse what you really want to replicate and what is not important to replicate. Then you have to look at the trucking costs to move the stuff – that’s bandwidth in our world.

If you have a limited amount of bandwidth you can only move a few items a day, if you don’t have enough bandwidth you are going to have to get a bigger truck as you can’t be down. Look at your bandwidth and adjust it accordingly.

You have to look at your costs – is it within your budget?

You have to look at whether there is going to be any impact – if you need something in the garage and it is in the truck for three days and you can’t get to it – so you have to think about what to move first and what can move later. Once you are in the new house, you want to make sure that things are being replicated across both sites; you have to audit and make sure everything gets there safely.

What would  you say to companies that don’t have a back-up system?

Khattab: Get yourself sorted! Fifteen to 20 years ago it used to be a luxury to have data back-up; it is no longer a luxury, it is absolutely essential. We have seen businesses go under because of a system shut down or disaster, or not having their application or data available at the time you need it.

Martinez: The biggest threat is complacency. Having a significant outage is an extinctor, you are gone.

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