Securing your health
The Kuwait Ministry of Health turned to Trend Micro solutions to help secure confidential patient records and research data
The Kuwait Ministry of Health turned to Trend Micro solutions to help secure confidential patient records and research data.
Kuwait has one of the most developed healthcare systems in the Gulf region, with services delivered by the Ministry of Health at approximately 90 primary healthcare centres, hospitals, and specialty centres across the country.
As a healthcare provider, the Ministry has the responsibility of protecting patient privacy, said Hussain Eidan, operations manager, Information Systems Department, Ministry of Health, Government of Kuwait.
“Our main security strategy is focused on protecting our data—it is crucial that we protect personal patient information from leaks and hacking. These are the main challenges. we are facing. We also have research and study teams in the organisation, and must protect all of the data associated with their work,” said Eidan.
To block malware and other security threats, the infrastructure was originally protected by solutions from two leading security vendors, but a few years ago, the Ministry’s Information Systems Department became dissatisfied with the security products in place.
“Rolling out the previous software, maintenance, and support were not at the level we expected,” said Eidan. “When we started getting a lot of calls about infections, we began to think about switching security vendors.”
Dissatisfied with the level of protection and management complexity offered by the original security solution, the Ministry of Health’s technology team approached Trend Micro. After researching and testing several security products available in the market, the Ministry decided to switch to Trend Micro Enterprise Security solutions.
“We found that Trend Micro was best for our environment, and our evaluation results were also supported by recommendations from consultants that we respect,” said Eidan.
Today, the Ministry of Health’s infrastructure is protected by Trend Micro Enterprise Security for Endpoints, which also includes Trend Micro OfficeScan.
Trend Micro Enterprise Security products and services are powered by the Trend Micro Smart Protection Network infrastructure that delivers advanced protection from the cloud. Threats are blocked in real-time, before they reach hospitals or healthcare centres. The bulk of ever-growing pattern files are kept on central scan servers rather than individual endpoints, keeping the agent footprint small and reducing the need for frequent signature updates.
“As a critical arm of the Kuwaiti government, the Ministry of Health is tasked with keeping the nation healthy,” said Eidan. “The IT infrastructure of the ministry is among the best in the region and Trend Micro OfficeScan is crucial to our security.”
Recently, the Ministry participated in the beta testing of the newest release of Trend’s endpoint solution OfficeScan, which is designed to handle the rigors of virtual desktop environments.
“OfficeScan, with Smart Protection Network, gives us a very strong solution that includes in-the-cloud reputation checking,” said Eidan. “The latest release of OfficeScan is one of the finest products from Trend Micro, to date. It will save us time in terms of management, and the enhanced plug-in integration is very good - OfficeScan now includes a Data Loss Prevention [DLP] plug-in that will increase our data protection without increasing our management efforts.
“DLP will help us better protect our data—some departments can use this new built-in capability to prevent leaks. This gives us an extra layer of protection for sensitive information,” he added.
Besides the enhanced plug-in integration and DLP capabilities, the Ministry is taking advantage of other new features in the release.