Mobily rolls out private cloud

Users at KSA mobile provider can provision databases and web servers for themselves through self service portal.

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Mobily rolls out private cloud Ayman Qamaz: Devoteam helped Mobily provision and deploy the system.
By  Mark Sutton Published  June 21, 2012

Users at KSA mobile provider can provision databases and web servers for themselves through self service portal.

Mobily has completed the roll out of a private cloud, which allows its internal business units to self provision database and web servers. The cloud caters to 2,000 users at the Saudi mobile operator. The project, which took five months to complete, is based on BMC’s Cloud Lifecycle Management (CLM) technology, which enables configurable cloud services.

Users can access a graphical catalogue of the nine different services available, to select between a choice of Windows or Red Hat Linux operating system, Oracle and Microsoft SQL for databases, and Apache or IIS for web servers. Users are also presented with pricing for each service, so they can see what each option will cost.

The private cloud enables user groups across the company to self provision computing resources as required, giving them quicker access to resources, easier scaling up or down of resources, and improves the overall utilisation of the company’s IT infrastructure. “One of the main objectives of adopting the private cloud is to achieve high efficiency in the data centre and infrastructure operation by influencing the company’s automation and self-service capabilities,” said Medhat S Amer, CIO at Mobily.

“Having the private cloud and self-service helped Mobily reduce the provisioning time significantly from two weeks to 30 minutes. The private cloud also contributed in standardising our services and technologies by having a catalogue of predefined configurations and templates that meet the industry’s security compliance requirements and standards. Moreover, the user can scale up or scales down the size of resources. The computing resources can be relocated to other group of users once given back from the first user,” he added.

Mobily selected the BMC CLM solution, as it is a mature technology that has already been proven in a number of cloud deployments. The solution is vendor neutral, and provides Mobily’s IT team with good administrative capabilities for services.

The implementation of the cloud was carried out by Devoteam, which had already worked with Mobily on a number of projects including PMO management and Business Services Management. Devoteam, along with BMC, consulted with a number of stakeholders within Mobily to assess business cases and needs, and ‘champion teams’ from all three companies helped steer the project to completion.

“Devoteam’s role was to manage the whole project lifecycle from scoping through to initiation, design, implementation and operation. Devoteam is in charge currently of operating and administrating the Cloud implementation and also will manage and implement the next phase of the project to enhance and expand the service offering,” said Ayman Qamaz, partner, Devoteam Middle East.

Mobily is looking to expand its cloud solutions in future, with more internal services and public cloud services. “What we have implemented up to date is phase one of the targeted cloud vision developed by Mobily management. Mobily infrastructure is a very dynamic environment; so there are many other phases in the roadmap,” Amer said.

“Mobily will continue to enhance and enrich its service catalogue as well as expand offerings to other cloud services; such as Software-as-a-Service and Platform-as-a-Service. Mobily Public cloud service will be available to the citizens in the near future.”

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