Pan Emirates to roll out Infor ERP and SCM

Infor business applications and middleware to help company to improve supply chain and management

Tags: Infor Global Solutions IncorporationMiddlewarePan Emirates (panemirates.com/)Retail
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Pan Emirates to roll out Infor ERP and SCM The new solutions will provide real time connectivity and management for Pan Emirates, says Hibbert.
By  Mark Sutton Published  May 15, 2012

UAE-based home furnishings company Pan Emirates is deploying Infor ERP and supply chain management solution, to help it better manage its business and supply chain processes.

The company, which has operations in furniture retail and distribution at ten sites in the UAE, Qatar and Oman, will roll out Infor10 ERP Enterprise and Infor10 Supply Chain Execution to improve order management, procurement, inventory management and customer relationship management.

Pan Emirates has also purchased Infor10 ION Suite middleware, which will provide interoperability and business process management across Infor and non-Infor applications, particularly with a view to integrating the applications with smartphones.

The deployment, which will serve 70 ERP and 30 SCE users, is being carried out by Pan Emirates' long term technology partner ITWARE, and Infor supply chain execution specialists SPAN.

The finished project, which is due for completion in the middle of this year, will deliver enhanced inventory management and optimization of deliveries from Pan Emirates' central warehouse in Dubai Techno Park to customers; an improved Customer Relationship Management database and a reduction of slow moving inventory. Paperwork will be reduced and the time cycle for monthly and annual accounts will be reduced, and the company will gain just-in-time availability of stock, more accurate picking and faster replenishment of showroom stock.

Pan Emirates will also deploy a tablet-based CRM application for sales staff and store managers on the shop floor, to allow for checking availability and reserving products.

"Our customers count on us for availability of the latest designs and on-time deliveries of furnishings, which we take very seriously," said Eyas Khashan, director information technology resources, Pan Emirates. "With our increasing sales growth and aggressive expansion plans in the region, we need state-of-the-art solutions for planning and supply chain management, to save on time and unnecessary costs. Infor, with its specialist channel partners for ERP and supply chain proved to be our number one choice."

"Planning and inventory control is essential to the logistics of home furnishing stores, so we are working with a collaboration of some of our best sales and service partners in the region to provide Pan Emirates with modern applications that have real time connectivity, without the need for customizations for ultimate ease of use," said Mike Hibbert, channel manager for MEA, Infor. "It is always exciting to work with companies like Pan Emirates who strive to gain competitive advantage through deploying the latest innovative technologies. Their desire to provide mobile applications to access supply chain data on the move is a great example to behold."

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