Meeting the Systems Integrators

Network Middle East gets to grips with 10 well-known systems integration experts in the region

Tags: Alpha DataEmitac GroupJeraisy Computers and Communication ServicesMahindra Satyam (www.mahindrasatyam.com/)help AG (www.helpag.com/)
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Meeting the Systems Integrators
By  Georgina Enzer Published  April 22, 2012

Network Middle East gets to grips with 10 well-known systems integration experts in the region

Gulf Business Machines, UAE, Kuwait, Oman, Qatar, Bahrain
Founded in 1990, Gulf Business Machines (GBM) is one of the leading IT solutions providers in the region, working to fulfil the IT requirements of local, regional and international organisations in the GCC.

A spin-off from IBM, GBM is the sole distributor for IBM– excluding selected IBM products and services –throughout the GCC, except for Saudi Arabia. GBM’s momentum was further enhanced in 1999, when the team secured the Cisco portfolio.

According to GBM, today the company holds the highest level of recognition in the region from Cisco, Gold Partner status, in addition to the Cisco Borderless Network Architecture Specialised Learning Partner status.

GBM offers an extensive range of IT infrastructure, IT solutions and services ranging from consulting, resource deployment and integration to after-sales support, through 1000 professional and over 20 solid strategic partnerships forged with internationally-recognised IT solution providers. GBM’s customer portfolio consists of multinationals, large enterprises, government entities and SMBs across a number of sectors which include banking and finance, telecommunications, energy, manufacturing, aviation, education and retail.

GBM has broad expertise across servers, storage, software and technical support and specialises in delivering innovative products and solutions that help meet customer business goals.

“Because open standards-based IBM offerings can provide practical ways to achieve infrastructure consolidation, allow quick adjustments to handle workload spikes and help reduce administrative and software costs, there has never been a better time to choose IBM Systems,” says Cesare Cordone, CEO of Gulf Business Machines.

ALPHA DATA, UAE
Founded in 1981, Alpha Data is one of the largest multi-disciplined systems integrators in the UAE. The company has grown from two employees to a 720-strong workforce building ICT infrastructure solutions for thousands of organisations across the country.

Alpha Data is an end-to-end solution provider; helping clients plan, build, support and manage their IT infrastructures through a wide-range of solutions that include networks, voice, video, data centres, storage, and security. Alpha Data holds strategic partnerships with industry leaders for software, hardware, communications and services solutions enabling us to have preferred access to the latest technologies for our clients. Alpha Data works with its clients from consulting to design, implementation to integration and services for their entire technology infrastructure.

“At Alpha Data, we understand that to integrate technology requires the right people; we have in-house teams of experts providing pre-sales, post sales, project implementation and support. Our staff are certified to the highest levels with many of the world’s leading technology brands,” said Fayez Ibbini, managing director of Alpha Data.

Alpha Data also provides post sales support and maintenance, NOC Managed Services and project management for SMEs through to large scale government organisations and its post-sales installation and support teams consist of 400 professionals who are regularly certified.

HELP AG, UAE, Kuwait, Oman, Qatar, Bahrain
Help AG has extensive experience in the GCC and has a complete focus on information security. According to Help AG, the company has dedicated itself to serving enterprise businesses and is considered one of the preferred partners for many major enterprises and government entities in the UAE and Qatar providing technical, strategic and support services in the field of information security.

“Delivering support services on behalf of the majority of their vendors, help AG introduced a professional customer support ticketing system allowing to track open customer support cases with customers in a more sufficient and automated fashion, enhancing overall support delivery of help AG services. The advantage to the customer is that they can easily track cases and status, which saves them time and allows for more efficient and professional support experience. Currently no other partner in the Middle East delivers the same tools and functionality on their helpdesk,” said Stephan Berner, Managing Director - HelpAG

Help AG core competencies are within technical services, strategic consultancy services and, support services in IT and information security requirements delivered locally. Help AG delivers turn-key security solutions and infrastructure projects in all phases from conceptualisation to planning, implementation and operation.

The company’s vendor partners include Symantec, Juniper, F5, Blue Coat, Palo Alto, Infoblox, Arbor Networks, Riverbed, Fire Eye, Nitro Security, Sourcefire, nCircle, Cisco IronPort, Balabit, Qualys, RSA and Mi-Token, help AG represents the best-of-breed global IT security companies in the Middle East IT industry.

STME, UAE
Founded in 1982, STME’s qualified and trained team of professionals is now based in 14 offices across ten countries. Over the last 30 years the company has built up strategic partnerships with IT vendors to deliver innovative and integrated solutions in the Middle East region.

“The business landscape is constantly changing: the volume of electronic media has increased dramatically, data security has become a major issue, and the value of information to an enterprise changes with time. With a focus on all aspects of virtualisation and management, STME solutions allow enterprises to cope with change, and use their information to its full potential, creating greater business value at lower overall cost,” said Jocelyn Al Adwani, deputy CEO, director Business Development & Marketing STME.

STME works closely with customers to implement robust business strategies, and design, build and deploy enterprise-level solutions. This is achieved by partnering with a broad range of global vendors.

As a result of these partnerships, STME is ideally placed to offer customers the most comprehensive choice in terms of availability, performance and reliability. Designed-in scalability ensures that solutions will grow with the customers’ evolving requirements, and a key priority is delivering solutions on-time and within budget.

Al Futtaim, UAE , Abu Dhabi, Qatar
Al Futtaim Technologies is positioned in the market as a true and complete system integrator delivering converged low current and ICT systems for verticals such as hospitality, industrial and healthcare as well as other corporate enterprises.

The company creates tailor-made solutions combining software and hardware in the space of networking, IP telephony, infrastructure, contact centre, business applications, security and surveillance, professional audio visual solutions, and a host of other systems and solutions.

“Al Futtaim Technologies today is proud to serve the needs of top business houses in the region.   We have the leading airline of the region, the top banks/ financial institutions, first class hotel brands and government departments as our proud clientele,” said Venkat Raghavan, general manager Al Futtaim Technologies.

The products and systems offered by Al Futtaim Technologies are complemented with services including project management, installation, testing, commissioning and after-sales maintenance contracts.  Al Futtaim Technologies partners with best-in-class vendors such as Alcatel-Lucent, Avaya, Panasonic, and Microsoft Business Solutions amongst others to deliver a full spectrum of solutions to customers.

According to Al Futtaim, the chief ingredient in its solutions remains the knowledge of its people. The company has nearly 200 professionals whose competence spans multiple business domains and expertise in multiple solution portfolios. The company is approaching a new focus this year with energy management solutions.

EMITAC, UAE
For three decades, Emitac has been providing value-added technology that drives leading regional and multinational organisations. Emitac’s strategy is to integrate technology with business process functionality for equipping customers with on-demand resource management capability.

The company’s Enterprise Management Solutions provide customers with practical solutions that integrate, consolidate and simplify operations across the entire IT project lifecycle from planning to development to operations.

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