Enterprises to adopt workshifting says Citrix

Majority of organisations to adopt flexible work practices to maximize productivity

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Enterprises to adopt workshifting says Citrix Workshifting allows workers and companies to shift work to times, locations and resources that are most effective.
By  Mark Sutton Published  March 13, 2012

The vast majority of enterprise organisations intend to implement 'workshifting' policies, enabling work to be moved to optimal times, locations and resources for maximum productivity and return, by the end of next year, according to a survey conducted on behalf of Citrix.

The Citrix Global Workshifting Index, which sampled 1,100 IT decision makers from organisations of 500 or more employees, showed that at present only 37% currently offer workshifting for some or all of their office, while 93% plan to offer it by end of 2013.

The survey, which covered 11 countries in developing and developed markets, showed that companies are looking to technologies like desktop virtualisation and teleworking to allow their employees to work at their most convenient and productive locations and times, and enable companies to source labour resources from the most cost effective market and to cut business and IT costs.

The index showed that 71% of respondents indicated that they are using workshifting policies to enable people to work from anywhere and 63% to enable people to work from home when required.

Ninety four percent of senior IT decision makers agreed that the need for comprehensive business continuity is very important with 93% of those surveyed agreeing that desktop virtualization was a very effective foundation for business continuity.

Cost savings are among the main drivers for workshifting with the reduction of HR-related costs at 45%, improved ability to recruit workers in lower-cost regions at 39%, reduction of real estate costs at 38% and contribution to environmental sustainability at 26%.

Companies also found workshifting to be an important option for employees, with 51% of IT decision makers indicating they have implemented workshifting policies to help attract and retain top talent. Nearly half of respondents also indicated that workshifting enables organizations to tap into a broader labour pool by facilitating collaboration with and among outsourcing partners, contractors, business partners, temporary workers and consultants.

In terms of enabling technologies , 91% of organizations are planning to implement desktop virtualization by the end of 2013. Of those implementing desktop virtualization, 57% indicated they are implementing or will implement it to enable workshifting.

Mick Hollison, vice president, Integrated Marketing & Strategy, for Citrix commented: "Workshifting enables organizations to be more productive and agile, and provides people with added mobility and flexibility to move work to the most convenient and productive times, locations and devices. We've long believed that workshifting is a key part of a solid business and IT strategy and these survey findings are an indicator that this trend is going mainstream. Organizations around the globe are moving from traditional work environments and realizing real-estate, travel and labour cost savings by enabling mobile workstyles."

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