Du undersea cable cut

Company warns of internet degradation

Tags: Emirates Integrated Telecommunications Company Undersea cableUnited Arab Emirates
  • E-Mail
Du undersea cable cut du has announced that one of its cables has been cut. (ITP Images)
By  Georgina Enzer Published  February 21, 2012

du has issued a statement warning its customers in the UAE that they may experience a degradation in internet services due to an undersea cable between Dubai and Oman being cut at 7.45am today.

"We are issuing this statement in order to alert our customers to a possible degradation of internet services as a result of an international submarine cable cut that took place at 7.45am, 21 February: due to the undersea FLAG cable cut between Dubai and Oman. The cable cut may affect some internet users who may witness degradation in internet speed as we expect some slowness especially in peak times. We would like to assure our customers that we have taken immediate action to ease the situation by re-routing our traffic over multiple alternative cable systems to reduce the impact of the cable cuts," read the statement.

Du said that it is currently working with the concerned parties to make sure the cable is fixed as quickly as possible.

"According to cable operators, the repair process has already started and performance is expected to go back to normal levels within the coming few days," said the statement.

"We apologise for any inconvenience caused and we are committed to providing further updates and actions being taken to restore capacity performance to the normal levels."

2671 days ago

Does anyone know the name of the cable repair vessel.

2672 days ago

Are du cables purpose built so they can be cut off often ? How many times has this happened ? Seperately - Du promised the best of internet connections in the UAE.. whereas I think I was better off in my old home working with Etisalat who have much better bandwidth in comparison.

2672 days ago
Vinod Mehra

Sad, damage to undersea cable has become a frequent phenomena and a easy prey for isolating economies from the rest of the world. the digital world need a more reliable pipe to communicate.


Add a Comment

Your display name This field is mandatory

Your e-mail address This field is mandatory (Your e-mail address won't be published)

Security code