HP boosts ServiceONE Partner Support with storage services

Vendor plans to extend initiative to server and networking offerings

Tags: Channel programmeHP
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HP boosts ServiceONE Partner Support with storage services The new programme gives partners flexibility in their go-to-market, says Deschuyffeleer.
By  Manda Banda Published  February 14, 2012

Two months after Hewlett Packard unveiled the HP ServiceONE Partner Support programme, the company has extended the scheme with a new storage services support model that enables qualified partners to expand into high growth storage markets and boost profitability.

The HP ServiceONE Partner Support for HP Storage offers qualified partners the ability to sell their own services backed by HP support.

According to the vendor, HP ServiceONE is a partner programme that has been designed to offer three engagement models, enabling partners to broaden their portfolios to capture more market opportunities by developing and selling services.

Under the initiative, which the vendor is hoping to introduce to its server and networking business later this year, partners may sell HP storage services to customers, with HP delivering support; sell and deliver HP services to customers; or sell partner-branded services while accessing HP's world-class support.

Johan Deschuyffeleer, senior vice president Technical Services EMEA at HP, said the extended HP ServiceONE programme in the industry's only partner initiative to extend fully backed HP support for partners to deliver HP and their own branded storage services to their customers. "We are delighted that we have given our partners different scenarios in which they can add value to the storage solutions by offering services that are certified and backed by HP," he said.

Adam Thew, HP Storage channel manager, said one thing that needs to be emphasised is that partners will now be able to offer their own branded storage services with HP backing them with technical training and support, and spare parts.

Thew added that although partners have up until now been able to sell and deliver HP services, what the new initiative aims to achieve is to allow partners to be able to bring to market their own branded storage services that are not only certified by HP but are also backed in terms of technical support needs. "We would like to urge our partners to take advantage of this initiative as it also enables them to develop, brand and sell their own services in the market," he said.

Deschuyffeleer said closely related to the HP ServiceONE Partner Support initiative, the company has unveiled the HP Packaged Consulting Services a programme aimed at enabling channel partners to increase their services revenues by offering consulting expertise to customers without needing to invest in specialised staff resources.

He said the main services that will be offered under the Packaged Consulting Services banner include cloud, storage and networking services. Deschuyffeleer added that the Packaged Consulting Services are available worldwide, with prices beginning at $2,000.

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