Oman Air managing workforce with SITA solution

Oman Air to deploy SITA Workbridge A/S to manage tasks

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Oman Air managing workforce with SITA solution The SITA solution helps to manage dispersed workforces, says El Assad.
By  Mark Sutton Published  January 10, 2012

Oman Air is set to deploy SITA's resource management solution for all of its 2,500 employees at Muscat International Airport.

The Workbridge A/S solution, which was acquired by SITA in 2010, will provide for planning, rostering, management and real-time scheduling of work tasks at the airport. The solution enables communication of tasks via mobile devices, and captures operational status and billing information in real-time.

The roll out of the solution is due to be completed early this year.

Don Hunter, Oman Air's chief officer, Airport Operations, said: "SITA's sophisticated resource management solution will help Oman Air to optimize all ground operations and lead to a significant increase in productivity. We will be able to establish new ways of working while improving aircraft turnaround time with automated work scheduling capability and direct communication to ground crews using mobile devices.

"It will help us to validate the effectiveness of our flight schedules and calculate accurate costs for all our ground operations. The quality of decision support and operational transparency will also greatly improve our ability to handle any disruptions," he added.

Hani El Assaad, SITA Regional Vice-President, Middle East and North Africa, said: "SITA's resource management solution is ideal for a dispersed work-force at a large site like Muscat International Airport. Most airport employees do not work from a fixed location anymore so real-time, pro-active planning and rostering is essential to be effective."

2654 days ago
vinod mehra

Workforce reflects the biggest asset and fixed cost wherein workforce management is key to the success of any organisation. Automated tools helps to align and get a helicopter view of your workforce.
Having said that automated tools, automates the tedious processes and restrict creativity. Hence a balance has to be invented to overcome the creativity bottleneck

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