Evolutionary road

In the IT industry we are constantly in a state of evolution

Tags: Gulf Business Machines
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Evolutionary road The IT industry is constantly evolving
By  ITP.net Staff Writer Published  December 20, 2010

The Oxford dictionary describes ‘evolution’ as “the gradual development of something.” In the IT industry we are constantly in a state of evolution, adapting quickly and consistently to changing technologies, changing business environments and changing customer needs. In fact few other industries function in as much of a state of fluidity as the IT industry is constantly challenged to.

As I look back at 2011, I see clear evidence of Gulf Business Machines’ resilience and its ability to adapt to a fast-evolving environment.
In fact, the developments of this year demonstrate that we are not only able to adapt but we have been able to thrive by expanding our talent pool, staying ahead on new technologies and generally setting the pace.

Just last year, we launched the first ever Network Operations Centre (NOC) in the Middle East. In addition to reinforcing our portfolio of value-added services for our customers, the NOC was a clear indication of things to come and our willingness and ability to invest in the future. At the outset, the NOC was a decisive step towards GBM’s evolution as a leading, homegrown provider of Remote Infrastructure Management as a service.

Significantly, Remote Infrastructure Management as a service is a sign of the times we live and work in. In a post-recessionary environment the need to boost efficiencies is driving tremendous changes in the way our clients work. As businesses attempt to replace capital expenditures with operational expenditures and reduce costs in the process, they’re increasingly looking at asset-light alternatives to investing in hardware-heavy infrastructure.

All of this has a very real and direct impact on us as a company as we evolve our product and service offering in anticipation of these changes. What does this mean to GBM? While we constantly reinforce our belief that evolution remains very much a gradual process and that our industry will not dramatically change overnight, we’re firmly focused on our vision for the future and we will continue to deliver the right solutions to our customers at the right time. However, the main topic on every CIO’s agenda is nowadays server consolidation. In fact, GBM has completed over 160 server consolidation projects around the region on IBM Intel and System p servers. This is also a result of the drive to efficiency, but less disruptive than Remote Infrastructure Management as a service, server consolidation aims to make more efficient use of available server resources.
According to some estimates, companies around the world on average only use between 15 and 20 percent of their server capacity, which is unsustainable in the current economic environment. Unsurprisingly companies around the world and here in the Middle East are taking to server consolidation as part of efforts to evolve a more sustainable and cost-effective approach to computing. In fact, 61 percent of the respondents in a recent Gartner Group research study said that they were conducting a server consolidation, while 28 percent were planning to do so in the immediate future which reflects the business potential for such activity.

As we progress through the current evolutionary cycle and take change in our collective stride, we will continue to invest time, effort and resources in maintaining GBM’s competitive edge, an approach that is clearly delivering results. In addition to a number of new business wins, it was gratifying to be acknowledged as the region’s best Systems Integrator by Reseller Middle East magazine at its Partner Excellence Awards.

The recognition is just one of several our teams have earned from partners and customers over the years. As we look forward to a promising start to 2012 we will strive to continue down this evolutionary road. After all the combination of constant change, the ability to set the pace and the reward of success is what drives us onward.

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