UAE Ministry of Labour improves desktop monitoring

Deployment of NEXThink's V3 monitoring solution to improve efficiency and security

Tags: Ministry of Labour - UAENEXThink (www.nexthink.com/)United Arab Emirates
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UAE Ministry of Labour improves desktop monitoring The V3 solution will monitor 1,300 workstations for the Ministry.
By  Mark Sutton Published  December 5, 2011

The UAE Ministry of Labour has deployed NEXThink's V3 desktop monitoring solution, to improve usage of its IT infrastructure.

The ministry has rolled out the solution to 1,300 workstations, to provide real-time monitoring of application usage and activities. The V3 system enables the Ministry to tighten security, improve employee productivity and reduce total cost of ownership by at least 35%, NEXThink says, by cutting the amount of time IT staff have to spend to manage infrastructure, and through reducing redundant software usage.

Ahmed Al Nasser, IT Deputy Director, UAE Ministry of Labour said: "The Ministry is responsible for the development and labour legislation of the UAE, so it is imperative to have a responsive and secure technology to help us respond efficiently to any challenges, facilitate faster decision making and enhance the quality of our services. NEXThink's rock-solid solution complemented our system management tools with that unique instant visibility on how endpoints and users are using our hardware and software resources. This enabled us to succeed some important projects and we have been able to dramatically enhance our security, service quality and the speed of resolving end user issues."

Waleed Al Nokrashy, IT Consultant, UAE Ministry of Labour said, "We are glad to have partnered with Nexthink, as their robust technology solution enables us to monitor endpoints activities in real time with the objective to improve security and end user service quality. NEXThink offers continuous monitoring of compliance and examines whether the management tools used for security, patching, and deployment are working as intended. Its unique feature exposes opportunities for potential savings and reduce our IT spend on unused software, thus offering complete return on investment."

NEXThink also revealed its plans to open a regional headquarters in the UAE, to meet demand for its products in the region. The company already has several customers in the region, including the Qatar Foundation and Qatar Ministry of Interior.

"The IT landscape of a government entity is far more complex and requires a sound solution that adapts to growth and responds efficiently to challenges. We are glad to partner with the UAE's Ministry of Labour to help them boost their overall operational productivity. This partnership represents a significant milestone that helps bridge the gap between an IT and business function of an organization," said Yassine Zaied, VP MENA, NEXThink. "With NEXThink's robust solutions, organisations can control their IT budgets and deliver a secure and high-quality working environment, enabling them to better manage their technical and human resources."

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