Esri opens Middle East office

Office and technology hub to support local customers and distributors

Tags: Esri (www.esri.com)Geographical Information Systems (GIS)United Arab Emirates
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Esri opens Middle East office The time is right for Esri to have a presence in the region, says company president and founder Dangermond.
By  Mark Sutton Published  November 29, 2011

Geographical Information Systems specialist Esri is to open an office in the UAE, to support its partners and customers in the Middle East and Africa.

The Dubai office will serve distributors and customers in 65 countries across the Middle East and Africa.

The office will also act as a Technology Hub for Esri's flagship ArcGIS product, to improve distributor's technical skills and improve the penetration of into growing markets and sectors. It will be Esri's first Technology Hub outside of the US.

"As Esri's regional office for the Middle East and Africa, we are responsible for business development and supporting our distributors to help them extend their technical expertise and business skills and capabilities," said manager Sohail El-Abd. "We will also be supporting those larger customers with enterprise license agreements and helping distributors and partners deliver GIS projects."

Esri will also develop an Executive Briefing Centre at the facility, which will be used for technology workshops, demonstrations to customers and for its channel to hold meetings and seminars.

"The Middle East, particularly in the Gulf region, has experienced rapid and continuous growth over the past several years," said Jack Dangermond, Esri president. "While our current implementations have been well supported by the Esri distributor network, I believe that the time is right to establish an Esri technology centre in this part of the world to help our users maximize their use of the technology and realize its full potential."

Esri has a number of customers in the Middle East including the Abu Dhabi Systems and Information Centre, United Arab Emirates (UAE) Bayanat, Abu Dhabi Police, the Bahrain Central Informatics Organization, the Qatar Centre for Geographic Information Systems, the Qatar Ministry of the Interior (MOI), the Bahrain Ministry of the Interior, Saudi Aramco, the National Water Company in Saudi Arabia, the Saudi Electricity Company, and the Kuwait Oil Company.

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