Naizak building vendor expertise

SI Naizak has been investing in its staff to grow skills with a range of vendors

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Naizak building vendor expertise Bashrawi says Naizak has developed several pilot environments for virtualisation.
By  Mark Sutton Published  November 6, 2011

SI Naizak has been investing in its staff to grow skills with a range of vendors.

Systems integrator Naizak has been boosting its staff’s certifications across different vendors, to be able to deliver a broad range of vendor solutions to its customers.

The company, which is a subsidiary of Al Abdulkarim Holding Co a supplier of electrical, electromechanical, telecommunication, instrumentation, and oilfield components and equipments, is partnered with many of the leading vendors and multiple vendors in the same segment, in order to be able to deliver on customer requirements.

Hisham Bashrawi, director of IT Services for Naizak, says that the company takes a multiple vendor approach, and develops its staff skill sets accordingly, in order to be able to give customers the best choice.

“In unified communications, we have experienced people trained on four vendor’s products, all of which are very well known in the market, so that if the customer insists on something, we have staff who understand it,” he said. “If we have a customer that needs something, we are going to do it, we are a very committed system integration company.”

The company has been building skills in a range of areas, Bashrawi said, rapidly developing partnerships with vendors such as EMC, HP, Microsoft and VMware, and investing heavily in its own local resources, with a lot of time spent on training to get staff certified to a very high level in a short space of time.

Naizak has developed a broad range of expertise and solution, since its formation in 1998 as a systems integrator and service provider for oil & gas, petrochemical, electrical, power and IT companies, and has widened its vertical focus to include the education, banking, government and healthcare sectors. In terms of product portfolio, the company offers a range of IT infrastructure solutions in areas such as security, communications, data centre and storage, and also provides business applications ranging from ERP, where it is partnered with SAP, Oracle and Microsoft Dynamics, and other applications such as supply chain management, CRM and content management.

With offices in the Kingdom of Saudi Arabia, the UAE, Bahrain and Qatar, Naizak has a strong presence in the Middle East, and is also able to utilise the resources of its parent company for global reach as well.

The company is also a leader in the region in Laboratory Information Management Systems (LIMS), Bashrawi said, where it is partners with vendor LabWare, and counts many research institutes, healthcare facilities, universities and industrial facilities among its clients.

Another growing area of activity for Naizak is in consultation and audit services. Bashrawi said that the company is now offering a range of audit services, including IT audit, GRC audits, and policy and procedure audits.

Naizak has increased its capabilities in virtualisation, as part of plans to develop more managed services and cloud offerings for customers.

Bashrawi expleined: “One of the strategic alliances we have today is with VMware, and we think that VMware has the greatest potential of our partners for the next five years. We have developed several pilot environments for virtualisation, we have tested several new types of installations, and developed experience between Naizak and VMware. At the end of the day you have to pass through virtualisation if you are going to build cloud.”

The systems integrator says it is already seeing demand from customers for virtualised and cloud solutions, as customers have recognized the benefits it can offer in terms of cost savings and less administration. In order to help deliver these services, Naizak has its own data centre that can be used for short term hosting, while companies build their own facilities. Naizak has data centre design and build services, Bashrawi said, but it is focused more on delivering complete solutions, rather than just data centres. To that end it is working closely with local internet service providers in the Kingdom of Saudi Arabia to provide hosting services to customers, which Naizak will then manage on the customer’s behalf.

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