Cisco signs for Xerox managed print services

Xerox will manage global print operations for more than 460 Cisco branches

Tags: Cisco Systems IncorporatedManaged print servicesManaged servicesPrint consumableXerox Corporation
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Cisco signs for Xerox managed print services Cisco employees will spend less time on print-related tasks in the office, says Smith.
By  Manda Banda Published  September 7, 2011

Printing solutions vendor Xerox Corporation will manage global print operations across more than 460 Cisco offices, making printing services easily accessible to employees working from different locations, using a variety of desktop and mobile devices.

The deal, which is part of a new managed print services (MPS) strategy, will see Xerox provide Cisco's workforce with more cost-effective ways to produce and manage documents, improving the efficiency of the print environment by 20%.

Using the Xerox Enterprise Print Services (EPS) platform to support a new cloud-based mobile print solution, Cisco will allow employees to securely print from any device, anytime, anywhere without downloading software, mapping to a printer or booting up their laptops.

"Xerox is helping evolve our print services to work the way our employees do. They don't sit at the same desk each day, using the same printer, but we need to make printing as simple as if they did," said Sheila Jordan, vice president, Communication and Collaboration IT, Cisco. "The new print environment will help employees make cost effective and environmentally sensitive printing decisions on a daily basis, and give them access to printed documents when they travel to another office, or even to a hotel."

To meet corporate objectives for efficiency and cost control, Cisco will also use Xerox's print governance tools - automated "pop-up" guidelines on the computer screen to direct users to the best printing option based on price, energy efficiency and ink consumption.

Security is also a top priority for Cisco's MPS strategy, since many documents often involve sensitive financial or business information. To keep confidential documents secure, employees will swipe their badge to pick up print projects.

"This solution represents the future of MPS - combining managed print and cloud ITO services to work within a company's existing infrastructure, and support multiple locations and mobile technologies," said Dan Smith, head, Integrated Marketing for the Middle East and Africa region, Xerox's Developing Markets Operations. "The Cisco workforce stays focused on business priorities because we're making sure they spend less time on print-related tasks in the office, and we're removing the barriers to printing while they are on the road."

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