Cisco and Interactive Intelligence

The value of a combined solution for enterprise IP telephony and customer care

Tags: Cisco Systems IncorporatedContact centreInteractive Intelligence Inc (
  • E-Mail
Download :
By  Abdul Published  July 13, 2011

Many businesses have standardized on Cisco Unified Communications Manager (CUCM) for IP telephony and are facing a key decision: Do we expand our investment in Cisco to the contact center, or do we look for an alternative solution that can integrate seamlessly with CUCM and, more importantly, simplify our IT infrastructure and better meet the needs of the business?

Add a Comment

Your display name This field is mandatory

Your e-mail address This field is mandatory (Your e-mail address won't be published)

Security code