Axios Systems strengthens Middle East presence

IT Service Management software company opens new offices in Dubai Internet City

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Axios Systems strengthens Middle East presence Axios Systems is opening new offices in Dubai Internet City.
By  Georgina Enzer Published  June 12, 2011

IT Service Management (ITSM) software company Axios Systems is strengthening its presence in Dubai after strong growth in the Middle East region.

The company is increasing the number of staff in its Dubai office and is relocating to a new office in Dubai Internet City, which will act as a regional hub for clients and partners within the Middle East and Africa region.

"Our expansion plans are well underway and are very strategic for the firm. The UAE, Oman, Bahrain, Kuwait, Qatar, Jordan and Saudi Arabia are huge potential markets and with a young, energetic and dynamic team; we intend to double our current market share by the year 2012. We believe in four key principles: being insightful, courageous, committed and customer focused. With these four principles which we have implemented within the organization, we are confident we will provide the highest level of service in order to meet customer requirements thus maximising customer satisfaction. We have received an excellent response from our clients; we are committed to them and hope to strengthen the relationships we have built with them over the past few years. As our presence here increases, we hope to build and strengthen relations with new clients as well," said Markos Symeonides, executive vice president for North America & Middle East Region for Axios.

Axios has recently increased its client base within the UAE to include Emaar Technologies, Daman National Health Insurance and Al Nisr Publishing. Axios' existing client base includes the Sultan Centre in Kuwait, Al Hilal bank and the Al Jaber group in UAE.

The company's assyst software-as-a-service offering is designed to reduce costs and improve IT performance and is based on the ITIL framework. According to Axios, the software can automate complex IT service management issues and ensure quality of service provision is balanced against the cost and speed of delivery. The software is available in a variety of languages, including Arabic.

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