Etisalat squashes scam rumours

Says it has had no complaints about talk time being drained on calls to unnamed country

Tags: Etisalat International - UAEUnited Arab Emirates
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Etisalat squashes scam rumours Etisalat has denied rumours that customers will have their credit drained or be overcharged for calls to an unnamed international destination.
By  Georgina Enzer Published  May 23, 2011

Etisalat has denied rumours that an international scam is draining talk time from Etisalat users' phones when they try to call back numbers in a specific country, which Etisalat has not named.

 Jabir Al Janahi, vice president, Corporate Communications, Etisalat said that the rumors are incorrect and that the tariff for calling the unnamed international destination is charged based on the normal tariff rate for that country.

According to Etisalat, the company's customer care centre has not received any complaints from Etisalat users about call time being drained when calling the country.

Al Janahi has asked Etisalat's customers to make sure these rumours are correct before forwarding the information on to friends and family via email and social networking.

He added that customers are requested not to respond to unknown numbers and persons and must never reveal any personal information like credit cards numbers, passwords and other personal information to any one over the phone.

2761 days ago

Unfortunately Sherif neither the police nor Etisalat will do anything.

2761 days ago

Of course they are going to deny any wrong doing. Do you remember the Etisilat Blackberry software upgrade incident a few years ago (the snooping software), it was denied, even though computer programmers deciphered the code and found that it was relaying info back to Etisilat. This new incident isnt any different. Welcome to the Middle East.

2762 days ago
Sherif Ahmed

I received the same calls on both of my mobiles. The guys claimed they were calling from Etisalat & that i have won 500,000 AED, and i need to call them back in order to claim my prize & instead i called both the police & Etisalat & reported them.

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