Avaya launches IP Office 7.0

New system sees full integration of Nortel Enterprise Solutions IP and digital phones

Tags: Avaya Incorporation
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Avaya launches IP Office 7.0 Avaya has unveiled its new Avaya IP Office 7.0, aimed at small to medium businesses. (Getty Images)
By  Georgina Enzer Published  May 20, 2011

Business collaboration systems provider Avaya, has unveiled Avaya IP Office 7.0, aimed at small to medium businesses.

The new Avaya IP Office 7.0 sees the full integration of Nortel Enterprise Solutions (NES) IP and digital phoned into the IP Office Platform. NES was Acquired by Avaya in 2009.

Approximately 14 million NES users can now gain access to Avaya IP Office's collaboration capabilities. This is designed to drive 40 to 60% in savings for NES customers as they are able to keep their existing phones while upgrading to Avaya IP Office.

"The new IP Office release 7.0 offers a cutting edge solution for video conferencing at a competitive Price. IP Office 7.0 integrates Norton's capabilities into Avaya's solution for SMEs. Our experience with installing the solution has also been very positive. We have been able to install the system in less than an hour. Our customers have received the new IP Office 7.0 with a lot of enthusiasm and we are also receiving interest from existing IP Office customers to upgrade their systems to release 7.0," said Sarwan Singh, general manager Prologix LLC, Dubai.

The upgrade can be simplified by using new Data Migration software, which allows users to transfer existing business data such as voicemails and phone extensions to their new systems without delays or interruptions.

Avaya IP Office 7.0 also features more multi-media devices including a new colour touchscreen desktop phone that allows users to scroll through contacts or manage visual voicemail at the touch of a finger.

The new Avaya conference room phones  are also now designed with wide-band audio, call recording via SD card, and USB connectivity to a laptop for temporary set-ups.

"As the economy shifts into a higher gear, today's small and medium businesses need the best tools available to collaborate and compete effectively. Avaya IP Office 7.0 represents the pinnacle of advanced communications in this market, providing vast unified communications capabilities, with a focus on simplicity and savings," said Khalid Khan, Avaya SME & Alliance Manager - MENA.

Avaya has also revealed plans for a hybrid cloud for small and medium communications. This solution will place Avaya IP Office on premise, while enabling select applications to be hosted ‘in the cloud' on a partner network.

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