Interactive Intelligence signs EMW

EMW signed as reseller partner for Interactive Intelligence

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Interactive Intelligence signs EMW (l) Serjios El-Hage of EMW with Shaheen Haque, Interactive Intelligence.
By  Mark Sutton Published  April 23, 2011

Interactive Intelligence has announced that it has signed EMW as a reseller for the Middle East.

Under the agreement, EMW will carry Interactive's range of solutions for contact centre automation, enterprise IP telephony, and business process automation, and will provide consulting, implementation, support, and custom development for customers in the region.

"EMW has eight years of experience deploying contact centre and IP telephony solutions for organizations throughout the Middle East, including many large telecom service providers, enterprises, and government customers," said Interactive Intelligence territory manager for Turkey and Middle East, Shaheen Haque. "These are key markets for us and we look forward to offering EMW customers the scalability, security, and reliability that come from our more than 16 years of experience developing unified IP business communications solutions."

"Interactive Intelligence offers a unique architecture designed to reduce costs, simplify administration, increase interoperability, and maximize customization options," said EMW Middle East CEO, Serjios El-Hage. "We look forward to combining these benefits with our experience of deploying hundreds of unified communications solutions throughout the region in order to give our joint customers the most value for their money."

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