Khaleej Times rolls out Riverbed Steelhead appliances

WAN optimization boosts productivity at UAE newspaper

Tags: Galadari Printing and PublishingRiverbed Technology IncorporatedTeksalah LLC ( Arab Emirates
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Khaleej Times rolls out Riverbed Steelhead appliances Khaleej Times was able to avoid a bandwith capacity upgrade by deploying the Steelhead appliances. (Getty Images)
By  Mark Sutton Published  March 9, 2011

The UAE's Khaleej Times newspaper has improved productivity and access to critical applications, with the roll out Riverbed's Steelhead appliances.

The newspaper, which has offices in Dubai, Abu Dhabi and in Saudi Arabia, was experiencing problems with users trying to access digital publishing and ERP applications located in its central data centre.

"Our business leadership is defined by timeliness and quality of content. This was being seriously hampered due to difficulties in accessing documents and files over the WAN," said Mohan Kumar Shetty, systems manager at Khaleej Times. "We considered upgrading our bandwidth capacity. However, we found that the expense would be prohibitive and that it would be only a partial solution since it would not address latency issues caused by distance. In addition, the bandwidth upgrade would have been disruptive to our organization. That was unacceptable to us."

Khaleej Times' IT partner, Teksalah, recommended the Steelhead appliances, to optimize its WAN. The company deployed the solutions, which it reports have delivered a 30 times increase in bandwidth capacity, a five times improvement in file download speeds, with a corresponding improvement in employee productivity. The company was also able to avoid an expensive and disruptive bandwidth upgrade.

"We were delighted to learn that the Riverbed solution could be implemented in a matter of minutes without causing disruption to our IT infrastructure, and when we tested the appliances we saw an immediate improvement in file download speeds," Shetty said

"As a newspaper, time really is money to us, and we cannot afford to have our employees wasting valuable time waiting for files to download. Riverbed has enabled us to maintain our leadership position. We now consider Riverbed to be an essential component in our IT infrastructure, enabling us to achieve our overall business goals," he added.

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