Interactive Intelligence buys Agori Communications

IP communications solutions provider paid cash for 100% of Agori’s privately held stock

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Interactive Intelligence buys Agori Communications Dr Donald Brown, CEO and founder of Interactive Intelligence says the acquisition of Agori Communications is part of its strategy to accelerate business in key markets.
By  Georgina Enzer Published  March 3, 2011

Unified IP communications solutions provider Interactive Intelligence has purchased German-based reseller of Interactive Intelligence multichannel contact center solutions, Agori Communications.

 Interactive Intelligence has purchased 100% of Agori's privately held stock in an all-cash transaction; the deal became effective on February 28th.

"Our acquisition of Agori will add to our employee base an experienced group of professionals who have a proven track record providing superior customer service to large companies. This acquisition is part of our strategy to accelerate business in key international markets. Our recently opened cloud-based communications data center in Frankfurt will add even greater momentum to our growing business in Germany," said Interactive Intelligence founder and CEO, Dr Donald E. Brown.

Agori recorded revenues of $4.5 million for the year ending December 31st, before deductions for monies paid to Interactive Intelligence for licenses and support.

 Agori has worked with Interactive Intelligence as a value-added reseller, providing sales, support and implementation of the company's products in Germany, Switzerland and Austria since 2002.

"Germany is the fourth largest economy in the world and was the leading revenue producer for us in EMEA in 2010," said Brown. "Agori has built an impressive customer base that includes brand-name companies such as Bosch Communication Centre, Swiss Post Solutions, Avocis [formerly known as The Bee Company], Acoreus Collection Services, and Combitel."

The acquisition will result in an Interactive Intelligence team of more than 20 people in Germany, with headquarters for the combined company based in Frankfurt.

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