Du signs Tata for managed services

TCS to supply managed IT services to Du

Tags: Emirates Integrated Telecommunications Company Managed servicesTata Consultancy ServicesUnited Arab Emirates
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Du signs Tata for managed services Fahad Al Hassawi, Chief Human Resources and Shared Services Officer, du, and Mr Girish Ramachandran, VP and Head - Middle East, Africa and Mediterranean, TCS.
By  Mark Sutton Published  February 9, 2011

Du has signed a new agreement with Tata Consultancy Services (TCS), for managed IT services.

The five-year contract will see TCS provide support for du's IT infrastructure, in order to allow the operator to focus on growth and improving capabilities for customers.

Fahad Al Hassawi, chief human resources and shared services officer, du, said: "In a dynamic business sector such as telecom, we are constantly looking at enhancing customer experience - made possible by further enhancing our IT operations. With TCS' capabilities we expect to further streamline our efficiencies in service delivery, quality of service, as well as bringing best practice in IT operations, and create further value for our shareholders."

"We are delighted to be chosen as a strategic partner to du. With our strong global telecom expertise we are committed to delivering service improvement, flexibility and predictability to du's IT, which will supports  du's progressive strategy to enhance customer experience," said Girish Ramachandran, VP and Head - Middle East, Africa and Mediterranean, TCS.

The agreement is the second managed service agreement that du has announced this month, after signing a managed services contract, focused on application development, with Ericsson last week.

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