Saudi National Water Co signs Accenture

Accenture to provide IT infrastructure for National Water Company of Saudi Arabia

Tags: Accenture (www.accenture.com/)BillingCRMNational Water Company of Saudi Arabia (www.nwc.com.sa/)Saudi Arabia
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Saudi National Water Co signs Accenture The IT solutions will help National Water Company to maintain its infrastructure and deliver good customer service.
By  Mark Sutton Published  December 11, 2010

The National Water Company of Saudi Arabia has announced that Accenture has been appointed to design and deploy IT solutions to support its water and waste water services in Riyadh and Jeddah.

The deployment is part of the drive by the National Water Company, which was created in 2008, to deliver a modern water infrastructure to Saudi Arabia. Riyadh and Jeddah are the first cities to that the company will connect.

Under the deal, Accenture will design and deploy a solution based on Oracle systems, which will include customer care and billing applications, a customer portal, enterprise asset management and middleware. Accenture will also provide support for the first year of operations, and will develop a change management program to help National Water Company to switch to new business processes.

"Our aim is to transform the quality of water services across Saudi Arabia's major cities," said Loay Al-Musallam, CEO of National Water Company. "Accenture is willing and able to commit to our ambitious timelines. They also bring a breadth of expertise in the utilities industry, including both technology and consulting."

"National Water Company recognizes the role of data in maintaining reliable infrastructure and in providing more responsive consumer service," said Omar Boulos, managing director, Accenture, Middle East. "We look forward to bringing both our core utilities infrastructure assets and our retail solutions to the National Water Company's program."

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