Collaboration is the aim for Avaya

Avaya, a global leader in enterprise communications systems, has launched the latest of its next generation collaboration software and platform, Avaya Flare, at GULFCOMMS.

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Collaboration is the aim for Avaya Enterprise communications company Avaya is demonstrating Avaya Flare.
By  ITP.net Staff Writer Published  October 18, 2010

Avaya, a global leader in enterprise communications systems, has launched the latest of its next generation collaboration software and platform, Avaya Flare, at GULFCOMMS.

Roger El Tawil, Managing Director–Gulf & Pakistan of Avaya says, “We are introducing Avaya Flare like a tablet-device at the GITEX, which sits on the desktop giving the end-user the full collaboration of voice, video and text data experience at the fingertips.” “We have already introduced to some of our customers prior to Gitex and the feedback has been phenomenal. At GITEX people can fully appreciate the value and the ease of use of this new collaboration device,” adds Tawil.

“Avaya Flare is very unique and is grabbing a lot of attention especially these days where tablets and applications are coming out in the industry. Avaya Flare gives you a single user interface experience, wherein you can bring in voice call or video call or instant message, all onto a single screen. We have a great history feature in it, in that, we can record all of the historical interactions. So, it brings in the history, people and the ease of collaboration and use, sliding and pushing it on the touch screen panel,” explains Tawil.

“This is a trend that is global where the communication vendors are working with service providers to provide such types of products/services and experiences. We are in touch with some of the regional service providers such as Etisalat. We are talking to Etisalat as to how we can explore to use this technology for their own customers as well as to be hosted by the operator.”

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