eGovernment innovations

An impressive 28 government departments will be exhibiting under the umbrella of the Dubai eGovernment this week, offering visitors the chance to view some of the innovative digital services currently available to citizens.

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eGovernment innovations
By  ITP.net Staff Writer Published  October 17, 2010

An impressive 28 government departments will be exhibiting under the umbrella of the Dubai eGovernment this week, offering visitors the chance to view some of the innovative digital services currently available to citizens.

Dubai eGovernment’s participation in the annual event forms part of its commitment to keeping pace with the latest technologies and using them to support Dubai’s e-transformation.

Local departments are advancing the vision of H.H. Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to maintain Dubai’s regional leadership in developing a knowledge economy.

Various eServices are being provided to facilitate transactions with government departments without the need to go to an office, thus saving time and enhancing convenience.

“Motivated by Dubai eGovernment’s successful participation in earlier editions of GITEX, we decided this year to expand our space from 800 to 2,800 square meters, more than three times larger, in order to accommodate the needs of all the 28 government departments participating under our umbrella,” reveals Ahmed Bin Humaidan, Director General of Dubai eGovernment. “Our area will be divided according to the type of services offered to the public. There are over 2,000 of them provided for citizens, residents, business sector and visitors — these being the key segments of the society.”

Dubai eGovernment plans to reinforce its customer-focused strategy of decentralisation, which allows departments to be creative in developing their systems and launching services in line with their internal structure and their customers’ needs.
It will also encourage centralisation as a means to reduce the technical burdens of each department, so that they can employ advanced technologies that benefit the public.

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