Getting around - Dubai Metro Guide

Dubai's Metro system connects the Dubai World Trade Centre to the rest of the city

Tags: Emirates AirlineUnited Arab Emirates
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Getting around - Dubai Metro Guide The Dubai Metro provides a quick, cheap and convenient way to get around the city. (ITP Images)
By Staff Writer Published  September 4, 2010

This year marks the first time that Gitex will be connected to Dubai's Metro system, a city-wide mass transit, with the World Trade Centre station giving direct access to Dubai World Trade Centre. Here's our simple guide to the system that links Dubai International Airport to DWTC, Mall of the Emirates and many other hotspots around the city.

How much are the tickets?
Tickets will be rechargeable cards, which you can purchase from the vending machines in every station. There are four different colours: silver, blue, gold and red. A silver card costs Dhs20 (including Dhs14 of credit) and is designed for frequent travellers who just want to get from A to B. Individual fares then cost from Dhs1.80 to Dhs5.80. The blue card costs Dhs70 (including Dhs20 of credit) and is for people who want a personalised, secured card, complete with online services and loyalty programmes. Individual journeys with blue cards also cost from Dhs1.80 to Dhs5.80. The gold card is priced at Dhs20 (including Dhs14 of credit) and gets you access to the leather seats and carpeted Gold Class carriages. Gold fares then range from Dhs3.60 to Dhs11.60. Finally, a red ticket costs Dhs2 and earns you one trip - or you can pay Dhs4 for one trip in Gold.

What times do the trains run?
From 6am-12pm, Saturday to Thursday, and from 1pm-midnight on Fridays. Trains run every three minutes during peak.

Can you eat or drink on the metro?
No - you will get fined Dhs100 for eating or drinking on a metro train.

What's inside the stations?
Naturally the commercial potential of these sleek, pod-like hubs has not been missed. Inside them you will find shops, restaurants, coffee machines, banks, ATMs and first-aid trained station staff. And if you're worried about crime, then fear not: a total of 3,000 CCTV cameras will keep an eye on Dubai Metro's passengers.

Can I stay connected on the train?
Yes - the entire Metro system, both trains and stations, are connected with a Wi-Fi network from UAE operator du. Using any Wi-Fi enabled device, you can access the service for 10dhs per hour, or pay using a pre-paid scratch card.

Does the Metro connect to the airport?
Yes - there are separate stations for Dubai International Airport Terminal 3 (for Emirates Flights) and Terminal 1 (for other airlines), which will take you right to the terminals. If you are flying with Emirates, you can also check in at the Mall of the Emirates, Burj Khalifa and Financial Centre stations, up to 24 hours before your flight, using the Emirates kiosks in the ticket halls. Metro passengers are allowed to carry a maximum of two pieces of luggage on the train.

Guide produced with the kind assistance of

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