DVCOM details channel expansion plans

Telephony distributor vows to overhaul its logistics operations

Tags: DVCOM United Arab Emirates
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DVCOM details channel expansion plans KK Philipkutty says DVCOM is working to improve its lead times and stock availability for the channel.
By  Andrew Seymour Published  September 28, 2010

DVCOM, a distributor of open source telephony platforms, has revealed plans to move to a centralised office and operational facility in the UAE by the end of the year.

The company claims the shift will allow it to better serve its partners and customers by ensuring greater efficiencies in its operational processes.

"DVCOM plans to build a new office-cum-warehouse in Jebel Ali Free Zone by the end of this year to cater to the needs of the region by having an extensive distribution network and branch offices in prospective countries," explained KK Philipkutty, group chairman of the Al Mashka Group of Companies, which owns DVCOM.

"Currently the region is supported by four warehousing facilities in UAE. With the new logistics centre, supply chain operations would be managed from a single point, which would serve the channel better," he added.

Philipkutty insists the new set-up is designed to reduce lead time and ensure a richer mixture of stock on the ground for resellers.

DVCOM currently offers a range of VoIP and networking products from vendors such as Digium, Asterisk, Draytek and Snom.

As well as the UAE, the company has operations in Oman, Qatar and Saudi Arabia, and intends to open at least three more branch offices in the MENA region during 2011. The legal formalities for establishing a presence in Sudan, Libya and Yemen offices should be completed by the end of this year, according to Philipkutty.

DVCOM intends to supplement its regional expansion with the enlargement of its product portfolio.

"As the telecom industry shifts to VoIP, DVCOM will shortly announce a strategic partnership with Patton Electronics, the leader in business and carrier-class network access, connectivity and VoIP equipment," revealed Philipkutty.

"We chose Patton SmartNode because it offers the industry's best price-performance for carrier and enterprise-class gateways. Patton's touchless provisioning and configuration feature will be of special interest to the region, where the technical expertise is scarce," he added.

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