Batelco plans ahead of a potential BlackBerry ban

Alternative offers in pipeline to minimise inconvenience for customers in case of a ban

Tags: Bahrain Telecommunications CompanyBlackBerryUnited Arab Emirates
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Batelco plans ahead of a potential BlackBerry ban Batelco says it is taking proactive measures in case of a possible ban of BlackBerry services in Bahrain.
By  Nithyasree Trivikram Published  August 5, 2010

Bahrain Telecommunications (Batelco), the leading telco service provider in Bahrain, is working towards ensuring that its customers face minimum inconvenience if it is directed to suspend some of its BlackBerry services, such as the popular messenger or email, the company statement said.

"We want to assure all our BlackBerry customers that Batelco is working on alternative offers to minimise any inconvenience should some services be suspended," said Ahmed Al Janahi, general manager, media relations of Batelco Group. "We will fully comply with any directive to suspend some BlackBerry services, should such be issued, as this is a legal obligation on Batelco."

Janahi further said that it's not proper to speculate what the specific alternative offers will be at this stage, and that Batelco's marketing and sales teams are to finalise such offers. "We believe that no Batelco customer should be financially penalised if limitations are placed on some BlackBerry services," he said.

Batelco confirmed that no formal directive has been received to date.

"At this stage it is prudent to plan for such a scenario and proactively inform our customers to minimise any concerns they may have. Our commitment to our customers is that we will minimise their inconvenience," said Janahi.

 

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